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Controlling (Principles of management)

Controlling (Principles of management)

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Published by kiedd_04
Meaning of Control
Management control is the process of ensuring that actual activities conform to planned activities
Meaning of Control
Management control is the process of ensuring that actual activities conform to planned activities

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Published by: kiedd_04 on Nov 13, 2008
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06/11/2013

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CONTROLLING
Effective ControlOperations ManagementInformation Systems
 
n
“Designing effective control systemscan be difficult. If managers try tocontrol too many elements in a rigidway, staff morale will probably sufferand valuable time, money, and energywill be wasted. These problems can beminimised if managers focus oncontrolling key performance areas andstrategic control points” (Stoner et al.1995, p. 576)
Effective Control Sstem
 
Basic Steps in the Control ProcessBasic Steps in the Control Process
Establishstandardsand methodsformeasuringMeasureperformanceDoesperformancematch thestandards?Takecorrectiveaction andre-evaluatestandardsNoDo nothingGoals andobjectivesestablishedduring theplanningprocess willalready bestatedclearly,measurableand includeMeasurement is ongoing,repetitiveprocessEasiest step. If itmatches,‘everything isunder control’. If not correctivemeasure must be

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