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Loan Servicing Specialist 3 (Final Docs Dept. _Default Assignment Team) at Wells

Loan Servicing Specialist 3 (Final Docs Dept. _Default Assignment Team) at Wells

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Published by Matt Stoller

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Published by: Matt Stoller on Jan 28, 2012
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Loan Servicing Specialist 3 (Final Docs Dept. /Default Assignment Team) at Wells Fargo in EAGAN, MN, 55121, USA - Job | LinkedInhttp://www.linkedin.com/jobs?viewJob=&jobId=2441141[1/28/2012 10:43:52 AM]
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Loan Servicing Specialist 3 (Final Docs Dept. /Default Assignment Team)
- EAGAN, MN, 55121, USA (Greater Minneapolis-St. Paul Area)
Job Description
** Please note the posting duration may be shortened based on job seeker volume **SHIFT AVAILABLE: The hours will tentatively be 7am-3:30pm.Shifts are subject to change based on business needs.The Default Assignment team is responsible for the creation, execution, and recordation of assignmentsin preparation of loans moving into foreclosure. This position being filled is primarily responsible for thereview and execution of default assignment that are being prepared proactively.Review includes: confirmation that the proper chain of title has been documented, the assignmentcreated by the Document Preparer has been created accurately, and the assignment is in the propername to proceed with foreclosure.The document execution responsibility includes signing default assignments after theyve successfullypassed the review steps. This position works very closely with the Document Preparation team andprovides them with feedback on assignment document preparation.This position requires the applicant to qualify to be a Wells Fargo officer to execute documents and theability to pass an online MERS signing authority assessment. Assignments being executed will be forboth Wells Fargo, Wells Fargo as POA, and/or MERS.Responsibilities may also include:- Procurement and correction of complex documents used in perfecting a mortgage lien.- Analyze, interpret and document information from various sources: including multiple online systems.- Resolve complex customer issues using multiple resources and records; editing and or correctingspecialized and/or complex documents.- Research and resolve document questions and issues as identified by external and internal businesspartners.- Track and monitor inventory on an ongoing basis for compliance and reconcile discrepancies.- Act as a liaison between various internal groups such Sales, Fulfillment and Servicing and externalpartners such as attorneys, settlement companies, investors and housing authorities.- This position may require communication via multiple sources (fax, phone, email and formal letter) withinternal and external business partners.- Successful candidate should demonstrate skill in influencing and negotiating timelines; gainingcommitment and overcoming objections with the internal and external business partners.- Successful candidate should demonstrate skill at recognizing trends and be able to make procurementdecisions based on information provided and communicate procurement steps via written and verbalcommunication.- Analyze issues, business requirements, standards, procedures and deficiency trends to identifyopportunities for improvement provide statistical performance data/conclusions to management for use inmaking business decisions.- Update tracking systems as necessary to ensure accurate procurement activities are captured andreported on.- Act as a mentor and training resource for newer or junior staff.- Act as a point of escalation in dealing with procurement issues that are difficult to resolve.- Assess individual inventory for bulk procurement opportunities and provide solutions for increasingindividual and department productivity.Basic Qualifications: 6+ months experience in customer service, loan administration, collections, or salesenvironment.Minimum Qualifications: - High School diploma.- 6+ months experience within the Mortgage/Banking/Finance and/or Real Estate industry.- Strong computer skills (including Excel and Word).- Strong attention to detail and ability to identify trends.- Proven time management and strong organizational skills.- Strong written and verbal communication skills.- Ability to assimilate change.- Demonstrate flexibility in a dynamic work environment.Preferred Skills: - 12+ months experience within the Mortgage/Banking/Finance and/or Real Estate
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