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HEA Press Release Jan 31 2012

HEA Press Release Jan 31 2012

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Published by MVP/NY

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Published by: MVP/NY on Jan 31, 2012
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11/16/2013

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79 Madison avenue, 8th Floor, new York, nY 10016p: 212.557.3010 F: 212.716.8578w: my.
IN New York MagazINewHere
®
MagazINeNew YorkwHere guestbook
®
 New YorkQg: New York CItY’sQuICkguIdeIN New York Map
MVp/NY i  Mlimiplihin diviin fMi Cmmnicin Cmny
For immediate releaseH excnc aw Hn Hpy inuy achvn
January 31, 2012 (New York, NY) On Monday evening, January 30, 2012, the 2011 HotelExcellence Awards (HEA) program was held at the iconic Cipriani Wall Street and hostedby MVP|NY (Morris Visitor Publications), a multi-media travel-publishing company—incooperation with the Hotel Association of New York City, Inc. The HEA program
recognizes the qualities and characteristics that dene superior service and achievement in
New York City’s hospitality industry. The night saw a record turnout of more than 640 of 
the hospitality industry’s nest.
Comprised of the Hotel Experience Awards, selected by the readers of IN New York maga-zine; and the Silver Plume Awards, which honor exemplary customer service of conciergesand managers, as chosen by their peers, HEA winners included:
H expnc aw Wnn
500 Rooms or MoreBest Concierge Service: New York Marriott MarquisBest Room Amenities: The New York Palace HotelBest Hotel Restaurant: The London NYCBest Family-Friendly Hotel: The Waldorf=AstoriaBest Business Services: InterContinental New York Times SquareBest Overall Hotel Experience: The Waldorf=AstoriaFewer than 500 RoomsBest Concierge Service: The Ritz-Carlton New York, Central ParkBest Room Amenities: W New York – Union SquareBest Hotel Restaurant: The Setai Fifth AvenueBest Family-Friendly Hotel: The Plaza HotelBest Business Services: Mandarin Oriental, New YorkBest Overall Hotel Experience: The Setai Fifth Avenue
sv Pu Wnn
Chef Concierge of the Year: Frederick Bigler, The Peninsula New YorkConcierge of the Year: McKinley Winston, The St. Regis New YorkBest Supporting Manager of the Year: Heiko Kuenstle, The Pierre, a Taj Hotel(more)

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