Febraury 2012 | COMMERCE | Page 2 | napachamber.com
Executive Director of Santa Rosa Main Street, a
non-prot that worked directly with the Chamberof Commerce and the City of Santa Rosa. He is
a graduate of the three year educational series of the Western Association of Chamber Executives
(WACE), the Certied Downtown
Professional program (CDP), and willreceive his Accredited Chamber Executive
(ACE) certication in February, 2012. He
is earning his Institute for Organizational
Management (IOM) certication, and
most recently he was chosen as one of
twenty Chamber ofcials to attend abusiness trade mission to China.The Board is condent that his proven
track record of creating and maintainingprofessional partnerships, his fundraisingand promotional expertise, and hiscommitment to community involvementare going be a positive contribution tothe retention and expansion of the NapaChamber of Commerce’s membership base
and community partners.
With the departure of Lisa Batto inSeptember of 2011, the Board asked RandyMartinsen to act as Interim CEO until a
new candidate could be found. Randy will
continue in that role until February 21st,
when Chris takes the helm.
continued from page 1...
BY ExPRESS EMPLOYMENT PROFESSIONALS
Stop for a second and think aboutthe different ways you communicateevery day at work – phone calls,
emails, meetings and more. With all
the ways to contact people, it seemslike communication in the workplace
shouldn’t be a problem.But according to a recent Hiring Trends
a survey conducted by ExpressEmployment Professionals,leaders and employees agree:effective communication is
an issue in today’s workplace.
Survey results showed that bothleaders and employees nationwidebelieve effective communicationis the most lacked trait among
their leadership team. The survey
also revealed that effectivecommunication was the mostimportant quality a good leader
can possess. It’s important to start
2012 off the right way to helpgrow your business, and one of the best approaches to that is by
becoming a better communicator.
Meetings are one of the most common
forms of communication in the ofce. A
Microsoft survey showed that employees
spend more than ve hours a week inmeetings. But unfortunately, 71 percent
of respondents also said the meetings
were un-productive. Despite this
information, an abundance of meetingscontinue to persist, often being seen as an
unnecessary evil part of the job in whichmost employees are disengaged.
To help combat some of the challengesthat come with too many meetings likedisengagement and ineffectiveness,consider declaring a weekly “No MeetingDay” to make sure your employees’ time
isn’t taken away by yet another meeting.
Another time-consuming form of communication is the barrage of emails
workers receive every day. According toa study by market research rm RadicatiGroup, Inc., a business person received onaverage 75 emails per day and sent 37 perday in 2011. It’s important to understand
how much time emails add to your
employee’s workday. So when sending
out emails, make sure the information is
clear, concise, and relevant to the recipient.
Meetings and emails are typicallythe two most used forms of workplacecommunication, but we also spend a lotof time communicating with non-verbal
signals. When you’re speaking with co-
workers and team members, be aware of your arm positioning, avoidingcrossed arms as it sends a defensive
message. A simple smile can also
go a long way in starting the day off right, so remember that the next time
you come into the ofce with your
mind already racing through the
day’s to-do list.
Effective communication affectsevery aspect of the workplace,
both positively and negatively.
Communicating effectively can
impact productivity and morale.In a 2011 Express Hiring Trends
Survey, business leaders reported
a 42 percent drop in morale. Moreefcient meetings, fewer emails,
and a feeling of reassurance fromcompany leaders can go a long way to amore engaged and happy workforce, whichwill lead to more growth and success in
For information about Express Employment Professionals contact SandiWeimer at firstname.lastname@example.org call 707-224-9252. Learn more at www.expresspros.com.
Leadership: Cultivating The Best In Ourselves, Our Teams, and Our Relationships
Tues. February 14th, 2012
Ceck-in: 7:45 a.m.. • Worksop: 8 a.m. -12 p.m.
Exemplary Leadership and Authentic Teamwork® for Outstanding Results
Tues. March 13th, 2012
Ceck-in: 7:45 a.m. • Worksop: 8 a.m. -12 p.m.
Managing Conict: From Roots to Resolution
Tes. April 10t, 2012Ceck-in: 8:45 a.m. • Worksop: 9 a.m. -12 p.m.
Workshops will be held at the Napa Chamber, 1556 First Street, Napa, CA 94559
Sherry McKillop, proprietor of Follow Your Compass, a leadershipcoaching and company, will leadyou through this Series.Sherry has been successful atequipping business owners,managers, directors, and otherswith tools to assist them in overcomingtoday’s common leadership challenges.
Registration for this must-attend trainingseries ends February 7th!
For more info orto reserve your seat todayplease visit us online: