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Zappos Com

Zappos Com

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Published by Debashish Bagg

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Published by: Debashish Bagg on Feb 08, 2012
Copyright:Attribution Non-commercial

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10/08/2014

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Clothing, Customer Survive andCompany Culture
Submitted by Group 8
 
A
genda
`
Brief history
`
Happiness
`
3 C·s
`
Company culture
`
Core values
`
A
pplication process
`
Cost of recruitment and training
`
Customer Service
`
Fulfillment center
`
Distribution Center
`
Clothing
`
Service delivery model
`
A
ctual sales
`
Requirement for merger
 
 T 
ony Hsieh
1994-1995: Pizza business incollege
1996-1998: LinkExchange(online advertising)Sold to Microsoft for
$265million
1999: Venture Frogs (investmentfund) -Invested in Zappos.com,Inc.
1999: Zappos.com, Inc.
Nov 2009:
A
mazon acquires

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