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Alex Garden, General Manager of Xbox LIVE Letter for Xbox LIVE Community:

Alex Garden, General Manager of Xbox LIVE Letter for Xbox LIVE Community:

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Published by Deepak Gupta (DG)

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Published by: Deepak Gupta (DG) on Feb 08, 2012
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11/02/2012

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YourSecurityisImportanttoMeSincetodayisSaferInternetDay,Ithoughtit’dbeagoodopportunitytoshareafewthingsthathavebeenonmymindtheselastseveralmonths.HereatMicrosoftweviewthisdaythroughmanylensesfromonlinesafetytoprivacytoaccountanddatasecurityandmore,andwetakeyoursecurityandonlinesafetyveryseriously.Asallofusknow,accounthijackingacrosstheInternetcontinuestogrow.It’sathriving–albeitillegal–industryaffectingonlineservicestheglobeover.Lastyear,therewasasurgeofpersonalinformationbeingcompromisedandsold,andthisundoubtedlyhashadanimpactonallofus.WhilewehereatXboxhavenoevidenceofasecuritybreachintheXboxLIVEservice,thatisoflittlecomforttoourmemberswhoseaccountshavebeencompromisedbymaliciousandillegalattacks.It’sinthisveinI’mremindedhowimportantitistolistentoyou,ourmembers–toreallylisten,toreallyhearandtoreallydosomethingwithwhatyousay.Icanassureyouwearelisteningandcontinuetotakeaggressivestepstohelpprotectyouagainstever-changingthreats.WealsocaredeeplyabouthowthisongoingissueaffectsyourexperiencewithXboxLIVEandyourtrustinus.Securityisanongoingbattle.Nomatterhowwellweworktoimprovesecurity–andweareworkingeverydaytobringnewformsofprotectiontoXboxLIVE–ourworkwillneverend.Witheverymeasureweputinplace,ill-intentionedpeoplewillcreatenewwaystoattackonlineservices.That’swhyIbelieveit’smoreimportantthaneverthatourmembersarearmedwithinformationandsecuritytoolstoactivelypartnerwithusinthiswaronfraud.Wehaveadedicatedwebpageathttp://xbox.com/securitydetailingallthestepsyoucantaketodaytohelpprotectyouraccount.Whatyou’llseehereisthemostcommonsourcesofattackcontinuetoinvolve:·socialengineeringtogatherinformationabouttheusertoguessthepassword;·phishing,wherebytheusertypestheaccountpasswordintoanillegitimatewebsitethatispretendingtobesomethingelse;·malicioussoftwareonthecomputerthathascapturedthepassword;or·usingthesamepasswordfromanotheronlineservicethathasbeenbreached.Isharetheserealitiesinhopethatourmemberswillworkwithustoreducetheeaseofaccessforhackers.Personalaccountsecuritystartswithsettingstrongpasswordsandroutinelychangingthem,usingavalidemailandauniquepasswordforeachonlineservice,addingaphonenumber,alternateemailaddress,andauniqueandprivatesecurityquestionviatheWindowsLIVEIDAccountManagementsite(https://account.live.com/Proofs/Manage),andreducingtheamountofpersonalinformationsharedonlineorthroughsocialnetworks.Moreandmore,beingmindfulofwhereyoulogintoonlineservices,evenwhennotusingXboxLIVE,andusingsingle-usecodes(http://explore.live.com/windows-live-sign-in-single-use-code-faq),providesaddedprotection,especiallywhenyou’resigninginfromaPCthatisn’tyourown.Workingtogetherwecanprevailoverthecriminals.Irealizeitmayfallflatwhenwedon’tsharespecificdetailsofoursecurityarchitecture.However,someofthesecuritymeasureswehaveinplacetohelpprotectourmembersincludepassword-attemptthrottling,CAPTCHA(anindustry-standardanti-scriptingmeasuredesignedsothatanactualhumanneedstoanswerthechallenge),strongproofs(trustedPC,pinsenttocellphone,secondarye-mailandsecurityquestions),andaccountlockoutformultiplefailedattemptsandcompromisedaccounts,whichweinvestigateandrecovertotherightfulowner.Gettingaheadofpotentialthreatsofharmisanimportantareaoffocus.Atab

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