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Ovum: The Intelligent Network and the Future of the CIO

Ovum: The Intelligent Network and the Future of the CIO

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Published by kentselve
The Intelligent Network and the Future of the CIO. A smarter network will enable smarter IT
The Intelligent Network and the Future of the CIO. A smarter network will enable smarter IT

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Published by: kentselve on Feb 09, 2012
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03/16/2013

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The Intelligent Network and the Future of the CIO (OT00084-010)© Ovum (Published 12/2011)Page 1This report is a licensed product and is not to be photocopied
The Intelligent Network andthe Future of the CIO
A smarter network will enable smarter IT
Reference Code: OT00084-010Publication Date: December 2011Authors: David Molony, Evan Kirchheimer, and Mike Sapien
SUMMARY
In a nutshell
In any organization today, the CIO has the hardest job. The pressure to do more with less isgreater than ever, both from within lines of business and from end-users, and the evolution of technology will only add to the growing pressure on increasingly burdened CIOs. However,technology can also be a CIO’s salvation: a well-managed network can help them satisfy ever-more demanding users, as well as meet the business targets set by the chief executive.
Ovum view
The intelligent network is becoming more relevant than ever. The enterprise network is beingbombarded. There are a multitude of personal devices, including smartphones, tablets, and e-readers. Almost all physical objects are digitally enabled as communications nodes in machine-to-machine (M2M). There are new sources of content from public resources, new applications data,and a regeneration of voice-as-data, video, and other multimedia. These factors are combining togive existing networks the workout of their lives. Provisioning new capacity to meet extra demandis a big task, but it is only the first of many.There are two direct impacts on the business. The network is now a key delivery mechanism for the distribution of information and applications around the organization. However, what if thetraditional corporate network is no longer the network preferred by end-users? More and moreusers wish to use their personal device to connect to corporate resources. The first job of the CIOis to ensure access for all qualifying employees and customers from anywhere and at any time,
 
The Intelligent Network and the Future of the CIO (OT00084-010)© Ovum (Published 12/2011)Page 2This report is a licensed product and is not to be photocopied
and to secure, analyze, and prioritize the use of personal devices. As user demand continues toescalate rapidly a new wave of cost pressure will make new budget management optionsnecessary.However, if the network is intelligent, it becomes an asset. An intelligent network has the capabilityto address mixed end-user and customer requirements and manage traffic across aheterogeneous set of access points and underlying transport bearers. Users can even developtheir own applications in the network, which will manage and prioritize their use. An intelligentnetwork promotes on-demand distribution and consumption, and is business-ready, anticipatingfuture requirements.An intelligent network can transform the role of the CIO. In a truly dynamic network environment,the CIO is freed from project-by-project resource building and allocation. Essentially, IT becomesdecentralized, and the CIO is able to focus on innovation and matching IT capabilities withbusiness and user requirements to a greater degree than had previously been possible. The CIO'snew role is now part-COO and part-HR manager, responding to the individual and collectivebehavioral requirements of ”employee-centric” IT users.
 
The Intelligent Network and the Future of the CIO (OT00084-010)© Ovum (Published 12/2011)Page 3This report is a licensed product and is not to be photocopied
TABLE OF CONTENTS
SUMMARY
1
In a nutshell
1
Ovum view
1
How the landscape shifted
5
Appreciating the value of the network
5
What does a modern intelligent network mean for enterprises?
5
The enterprise network is being bombarded
7
A multitude of devices
7
New sources, communication applications, and volumes of information
7
The two direct impacts on the business
9
Impact 1: Managing a network of networks
9
Impact 2: Controlling costs as user demands escalate
11
An intelligent network is an asset
12
The value of switching
12
Enabling application development, management, and prioritization
13
Being business-ready: anticipating future requirements
13
The changing role of the CIO
14
The CIO as service provider 
14
The CIO as COO: operational preparedness and business process Czar 
14
The CIO as internal IT distributor 
14
The CIO as HR manager: “employee-centric” IT
15
The network as an intelligent asset
16
Enabling the CIO to be strategic
16
APPENDIX
17
Methodology
17

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