Adopt a farmer
The Travel Foundation
has been working withthe
Mt. St. George
FarmersAssociation to pilot their ‘Adopt a Farmer’s Group Project.’Forging greater links between the agricultural andtourism sectors will decrease dependency on importedproduce. So far, seven farmers have been involved insupplying the hotel with over TT$80,000 (overUS$12,700) worth of local produce. Consistent demandhas enabled the farmers’ association to increaseproduction. The plan is to involve more farmers andhotels in making this an island-wide initiative.
invite key suppliers
to participate in the policyand planning stages.
your aims and objectives in order to achieve‘buy in’ from all staff and management.Appoint a member of staff who will act as the
for the programme.Determine whether
should beinvolved – for example local authorities for waste collectionand disposal.
Create a supply chain policy
that explains your visionand can be understood by suppliers and staff.
itinto the issues that are most important for your company.
the policy with staff and invite their input forhow best to implement it throughout the business.
all the goods and services that you buy in.Identify
opportunities to improve
the sustainability of thesegoods and services. If you are unsure about how to do this,consult with suppliers and similar companies who may havebeen through the same process.
Establish a management system
to aim for so you can integrate theprogramme into your business.Agree on the
you wish to achieve, linking these toyour policy. These should be SMART
(specific, measurable,achievable, realistic and time-specific).Select a
sample of suppliers
for assessment (based ontype/spend/scope for improvement/risk etc).
Prioritise the list
into areas and timeframes so that theexercise is split up into
against which you can evaluatesuppliers. You should identify a minimum level of acceptable performance and the level you wish suppliers
Practical Guides to Good Practice:Managing Environmental and SocialIssues in the Accommodations Sector
Managing Environmental Impactsin the Marine Recreation Sectorand Self Assessment Check-list
Boosting procurement fromlocal businesses
Business Guide to aSustainable Supply Chain
Greening Your Business:A Primer for Smaller Companies
Green Travel Market
Making Tourism Count for the LocalEconomy in Dominican Republic:Ideas for Good Practice
Supply Chain Engagement for TourOperators – Three Steps TowardSustainability
Suppliers’ Perspectives on Greeningthe Supply Chain
The Business of Enterprise –Meeting the Challenge of EconomicDevelopment Through Business andCommunity Partnerships
Tour Link Project Sustainable SupplyChain Management Guide
Tour Operators Performance Indicators
Tourism Supply Chains –Report of a Desk Research Projectfor The Travel Foundation
Working with Suppliers for SustainableDevelopment – Tour operatorpractices and recommendations
As defined in ‘Supply Chain Engagement for Tour Operators – Three Steps Towards Sustainability.’See www.toinitiative.org/supply_chain/SupplyChainEngagement.pdf
See Tour LinkProject, Sustainable Supply Chain Management Guide. www.leedstourismgroup.com
TOI Performance Indicators
In 2002 the
Tour Operators' Initiative for Sustainable Tourism Development (TOI)
, in co-operation with the
Global Reporting Initiative (GRI)
, launched a ‘sectorsupplement’ to the GRI 2002 Sustainability ReportingGuidelines to provide indicators for assessing touroperators' performance. The supplement applies only tobusinesses dedicated to organising holiday packages.Forty-seven performance indicators measure success inaddressing the environmental, economic and socialimpacts of their business operations. The indicators aregrouped into five categories that reflect the life cycle of the holiday product – from the planning stage to thedevelopment and delivery of the product – and include16 indicators for supply chain management. These coverpolicy, screening criteria, consultation, implementation,support, progress monitoring, statistics on percentages of suppliers subject to the policy and participating in theprogramme, actions taken, contracting policy, incentives, joint initiatives for improvement and benefits for thecontracting organisation.
Helena Reytel:+ 33 1 44 377 638email:firstname.lastname@example.org
Tess Forgantel:+ 44 (0) 117 927 3049email:email@example.com
to attain. Bear in mind the different kinds of suppliersinvolved and your local conditions.Set up a
so that information can be
by all team members. Thisshould be integrated with
such asenvironmental, health and safety (EHS) or purchasing.
Consult with and assess your suppliers
the policy and what you are aiming to achieve toyour suppliers. Visit them and let them visit you. Use
meetings, briefing sessions and workshopsrather than sending impersonal letters or emails. Yourcommitment to the programme will be judged by theeffort you put into it.
Establish levels of awareness
among suppliers of theenvironmental and socio-economic issues relating to theirproducts and services, challenges, threats andopportunities for success.
information you are gathering
fromthem and how you intend to use it.Conduct a
of your suppliers, takinginto account:a)
performance aspects (either in the form of yes/no responses or on a sliding scale of values(say -3 for poor and +3 for good)b)
data such as performance data forenergy/water consumption, waste etc.
the information you have collected and establishwhich of the suppliers are most significant in terms of having above or below average performance in relation toyour standards.If a supplier
does not meet your criteria
, ask whether theycan supply a suitable
at a similar cost.Find out how your suppliers
select their suppliers
so thatyou can examine further along the supply chain and developa fully sustainable supply chain in the future.