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Managing Demand and Capacity

Managing Demand and Capacity

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Published by Dr Singh

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Categories:Types, School Work
Published by: Dr Singh on Feb 10, 2012
Copyright:Attribution Non-commercial

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02/24/2013

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Page 1
Prof. Rushen Chahal
 MANAGING DEMAND AND CAPACITY 
 
Page 2
Objectives for Chapter 14:Managing Demand and Capacity
Explain:the underlying issue for capacity-constrained servicesthe implications of capacity constraintsthe implications of different types of demand patterns onmatching supply and demandLay out strategies for matching supply and demand through:shifting demand to match capacity or flexing capacity to meet demandDemonstrate the benefits and risks of yield managementstrategiesProvide strategies for managing waiting lines
 
Page 3
U
nderstanding CapacityConstraints and DemandPatterns
Time, labor,equipment andfacilitiesOptimal versusmaximal use of capacity
Charting demand patternsPredictable cyclesRandom demandfluctuationsDemand patterns bymarket segment
Capacity ConstraintsDemand Patterns

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