AS101 Soft SkillsVersion : 041209_1.2_Effective:1 June 2011
1.0 PERSONALITY DEVELOPMENT
This topic reveals the knowledge of personality development thatincludes self-image and character, critical and creative thinking,emotions and self-development, positive values and sexual aspect,spiritual and social.
RTA(04:08)2.0 COMMUNICATION SKILLS
This topic provides knowledge and experience for the students in order tocommunicate effectively, including listening skills, presentation, publicspeaking, interviews, meetings and consultation.
(04:08)3.0 MANAGEMENT SKILLS
This topic introduces students to problem solving, time management,customer service and event management.
(01:02)4.0 LEADERSHIP SKILLS
This topic allows students to master the skills of planning, implementing,coaching, monitoring, evaluating, team building and decision making.
(01:02)5.0 WRITING SKILLS
This topic introduces students to the procedures, methods and formats ofproducing reports, official letters and
(02:04)6.0 PROFESSIONAL ETHICS
This topic allows students to understand the protocol and etiquette,accountability, integrity, awareness of environmental and occupational healthand safety regulations.
(03:06)RTA : Recommended Time Allocation