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AS101 Soft Skills

AS101 Soft Skills

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Published by: khisham2000 on Feb 11, 2012
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AS101 Soft SkillsVersion : 041209_1.2_Effective:1 June 2011
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POLYTECHNICMINISTRY OF HIGHER EDUCATION MALAYSIADEPARTMENT OF GENERAL STUDIESCOURSE : AS101 SOFT SKILLSINSTRUCTIONAL DURATION : 15 WEEKSCREDIT (S) : 2PREREQUISITE(S) : NONESYNOPSIS
SOFT SKILLS covers basic knowledge and skills in soft skills. The course providesexposure and experience for personality development, communication skills,management, leadership, writing and appreciation of professional ethics. This course willdevelop proactive spirit and attitude in students thus giving confidence to becomeexcellent and charismatic individuals.
LEARNING OUTCOMES
Upon completion of this course, students should be able to:1. portray positive internal and external personality traits during presentation and inboth personal and professional life2. apply effective communication skills in various verbal and non-verbal forms ofcommunication at workplace, in meetings and interviews.3. practise management skills by applying management techniques effectively inhandling project given.4. enhance effective leadership skills in conducting a group project.5. demonstrate effective writing skills in producing proper types of reports, lettersand curriculum vitae to be applied in future working environment.6. apply professional work ethics consisting of protocol and ettiquette, accountabilityand integrity during group presentation, and write reports individually based onmaterials given on environmental awareness and the aspect of safety and healthto be applied in real life situation.
 
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AS101 Soft SkillsVersion : 041209_1.2_Effective:1 June 2011
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SUMMARY
(15
LECTURE
: 30
PRACTICAL
)
1.0 PERSONALITY DEVELOPMENT
This topic reveals the knowledge of personality development thatincludes self-image and character, critical and creative thinking,emotions and self-development, positive values and sexual aspect,spiritual and social.
RTA(04:08)2.0 COMMUNICATION SKILLS
This topic provides knowledge and experience for the students in order tocommunicate effectively, including listening skills, presentation, publicspeaking, interviews, meetings and consultation.
(04:08)3.0 MANAGEMENT SKILLS
This topic introduces students to problem solving, time management,customer service and event management.
(01:02)4.0 LEADERSHIP SKILLS
This topic allows students to master the skills of planning, implementing,coaching, monitoring, evaluating, team building and decision making.
(01:02)5.0 WRITING SKILLS
This topic introduces students to the procedures, methods and formats ofproducing reports, official letters and
'Curriculum Vitae' 
(02:04)6.0 PROFESSIONAL ETHICS
This topic allows students to understand the protocol and etiquette,accountability, integrity, awareness of environmental and occupational healthand safety regulations.
(03:06)RTA : Recommended Time Allocation
 
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AS101 Soft SkillsVersion : 041209_1.2_Effective:1 June 2011
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SYLLABUS1.0 PERSONALITY DEVELOPMENT
1.1 Demonstrate competency of good appearance and personal image1.1.1 List the characteristics of positive self image1.1.2 Describe the physical appearance / positive self image1.1.3 Explain the code of dress that is appropriate for certain situations1.2 Understand and care for physical well being1.2.1 Explain the importance of hygiene and health1.2.2 Explain the measures of personal safety1.3 Understand intellectual skills and competencies1.3.1 Explain the importance of the culture of knowledge1.3.2 Explain the creative and critical thinking1.4 Build the resilience of emotion and self esteem1.4.1 Explain the importance of managing emotions1.4.2 Clarify self interest / self esteem1.5 Implement positive values1.5.1 List the elements of positive values1.5.2 Explain the importance of ethical values1.6 Understand and respect the sexual aspects1.6.1 Explain the sensitivity of the sex / gender sensitivity1.6.2 List the types of sexual harassment1.7 Understand the importance of religious / spiritual belief1.7.1 Explain the importance of religion in life1.8 Understand the importance of unity in a multiracial society1.8.1 List the cultural diversity in the context of unity1.8.2 Explain the importance of respect for the differences inmultiracial society
2.0 COMMUNICATION SKILLS
2.1 Develop listening skills2.1.1 Identify the barriers of communication and listening skillsa. Listen effectivelyb. Apply one-way and two-way communicationc. Identify communication effectiveness2.1.2 Practise communication proceduresa. Apply method of oral communication, writing & graphicsb. Communicate accurately, clearly and appropriately according tothe situation.

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