9 R's... 1.

Rapport They build rapport with the intent of developing a relationship first before jumping into their product and service spiel 2. Respect They have a genuine respect for others and consistently build relationships based on trust and respect. 3. Rescue They have a strong desire to identify needs through asking the right questions and actively listening for issues, challenges, wants and objectives to determine who in their network can help a prospective referral. In this way, they exhibit a search and rescue mentality. Always seeking to help through the referral process. 4. Responsiveness They get right back with associates who request their assistance in finding a resource to hire or engage with to provide a product or service. 5. Re-enforcement They look for and give positive, since praise comments that focuses on the good in each person, thing or situation. 6. Reputation They protect their reputations by providing outstanding client service and referring those that provide the same. 7. Referrals They provide pre-qualified referrals, primarily, by way of personal introduction. 8. Reviews They conduct one-on-one product/service reviews with their network associates to learn more in depth knowledge about their business and the type referral they are seeking. They dont rely on the nominal information provided in 60 second product/service presentations or 30 second elevator speeches. 9. Reciprocity They consistently practice the Law of Reciprocity through focusing on giving joyfully to others without expecting anything in return.

Difference Between SBI and ICICI

May 6th, 2011 | By olivia

SBI vs ICICI At first glance trying to compare SBI with ICICI would look like comparing a grand old man with a toddler. But the rapid progress made by ICICI, a private bank opened barely 25 years ago, makes it possible to be compared with the oldest bank in India. SBI (or State Bank of India) is a goliath in comparison to ICICI with wide reach and a very high number of branches. It is far ahead of ICICI even in number of ATMs

across the country (56000 in comparison to 3500 of ICICI). Let us take a closer look at some more features to draw a conclusion. SBI has deposits of 3.8 lakh crore rupees in comparison to 1.65 lakh crore rupees of ICICI which shows that ICICI is fast catching up with the premier public sector bank of India. This is really surprising with SBI having much greater workforce than ICICI. This simply means that revenue generated per employee is much higher for ICICI than SBI (nearly 3 times than SBI). It is really surprising that SBI pays a higher savings interest rate and gives out loans at a cheaper rate but customers are getting attracted to ICICI. Perhaps it is more due to the brand image being created by ICICI having appointed Amitabh Bachchan as its brand ambassador. An account in ICICI has become a status symbol. It is true that people were attracted towards ICICI as they were surprised with its better quality services in comparison to SBI which, being the top public sector bank in India had become somewhat complacent. But in the last decade or so, SBI has modernized beyond recognition and is offering services at par with ICICI. As far as money transfers abroad are concerned, one gets to know the exchange rates applied the same day and one can transfer unlimited sum in a day in case of SBI. On the other hand, ICICI tells the exchange rate applied after 4 days and imposes a daily limit of $5000 on transfers. This one example gives one an indication of transparency that SBI has in its system. As far as services are concerned, ICICI is very strict in cases of minimum balances and returns the check if minimum balance requirements are not met. On the other hand, personal relations matter a lot in SBI and you can even get a call from the bank saying you need to deposit some money to get the check cleared. This is not to say that the staff is inhuman or anything like that at ICICI but they really adopt very professional approach and those used to getting preferential treatment on account of being regular customers at SBI get a rude shock when they switch to ICICI. On the financial front, though SBI has been performing impressively over the years, ICICI is progressing at a brisker pace and the rate at which ICICI is mobilizing deposits every year, it seems that it will overtake SBI in near future.
In brief: SBI vs ICICI ICICI is the largest private sector bank in India while SBI is the largest public sector

bank. In just 25 years of its existence, ICICI has put up a great performance because of high quality of services and has come very close to SBI in terms of deposits mobilized despite having a smaller workforce. Though SBI gives a better interest on savings and provides loans that are cheaper, ICICI is being preferred by people Of late SBI has modernized and is today rubbing shoulders with ICICI in all bankingneeds. At current rate of progress, ICICI may eventually take over SBI in near future.

SBI vs ICICI SBI stands for State Bank of India. It is a public sector institution (government owned), with a huge customer base all over India. It has seven associate banks operating under its SBI name. It has over thirteen thousand branches across India and in some selected international countries, and a 56,000 ATM network across India. The Standard Bank of India inherited the Bank of Calcutta, which was founded in 1806, and has been in existence for over two hundred years. On the other hand, the ICICI is a private sector bank (privately owned), with a relatively smaller clientele base. It is one of the major banks in India (precisely the second largest), but much smaller than the SBI. It has 950 branches, with 3,500 branches across India. The bank has deposits of Rs 1.65 lakh crore compared to SBIs Rs 3.8 lakh crore (accumulated in a period of twelve years), racking up a net worth of Rs 22,000 against Rs 27,000 for the State Bank of India. This represents Rs 9 crore business generated by each ICICI employee per year, compared to Rs 3 crore worth of business per employee of the ICICI. While the State Bank pays 4.7 percent on deposits, and earns less on advances, the ICICI pays 0.7 less (4 percent), while earning more on advances, and thus earns 0.4 percent more on assets than the SBI. This is no surprise, as theres seemingly limitless access to funds from the government for the state owned SBI. On money transfers from overseas accounts, with the SBI, once a transfer transaction is completed, you will be able to know the exchange rate used, and there are no restrictions on the amounts you can transfer a day. However, the ICICI transfer is

somewhat different. After completion of a money transfer transaction, the exchange rate can only be known after five days, and there is a daily limit of $5000 that can be transferred a day. Although the SBI has generally performed well in the past, in recent years, the ICICI has seen very good performance, almost edging out the SBI in every aspect, especially financially. The financial years between 2001-2002 and 2005, and 2006, saw very strong gains for the ICICI bank. Its deposits grew by 200 percent, five times more than the SBIs, and while SBIs revenue grew by 30 percent, the ICICI banks revenue grew by seven times that percentage. This trend means that ICICIs growth will eventually overtake SBIs in the future, in terms of deposits. Summary: 1. The SBI is a government owned bank (public sector), while ICICI is a privately owned bank (private sector). 2. The SBI is much older (more than 200 years old) and more established than the ICICI, which is less than 25 years old. 3. The SBI does not limit daily international transfer amounts, while the ICICI limits daily transfers to $5000 a day. 4. The SBI bank pays a higher percentage on deposits than the ICICI bank.