Petersen, James C. 2007.
Why Don¶t We Listen Better? Communicating and Connecting in Relationships.
Portland, OR: Petersen Publications.The search for a book that contains a practical approach to the art of communication can prove to be challenging at best. Many provide only observational anecdotes that leave the reader with facts and figures yet in the same place as before without any form of improvement. In his book ³Why Don¶t¶ We Listen Better?´ James C. Petersen makes a valiant effort at providing atangible tool in order to move the communication process from a place of stagnant festering toone that is an active and moving discourse. (Pattersen 55)The need for such a tool stems from the fact that as humans we will verbally altercate oneanother. This event turns many people sour and the author describes the scene and processadequately. The physical symptoms alone create a plethora of responses echoed by the emotionalside when the conversation takes a turn for the worse. The comparative language used todescribe these effects eloquently captures in words the state of mind and body that takes place physiologically and emotionally (Ibid, 11-16).Referring to this entire pool of muck and mire as the ³Flat-Brain Syndrome´ the author not only shows his standing on mutual ground as the reader, but offers ways to contend againstthis negative state of mind and body when encountering such circumstances (Ibid, 23-45) Thathe equals himself with the reader while still offering solutions draws the reader into the text.In an effort to ease the already present strain between two factions within thecommunication process, Pattersen presents a tool useable by both or all parties to help reduce the potential for friction yet ensure a directional movement toward success and resolution. This tool