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Table Of Contents

Introduction
Figure 1.1Airport passengers by world region,2001
Figure 1.2Airport cargo tonnes by world region,2001
Figure 1.3Airport aircraft movement by world region,2001
Figure 1.5The world’s 20 largest airports by cargo tonnes,2001
Figure 1.6The world’s 20 largest airports by aircraft movements,2001
Figure 1.4The world’s 20 largest airports by total passengers,2001
Table 1.1Growth in passenger numbers at the world’s 20 largest airports
Moves towards commercialization
Why privatization?
Figure 2.1Ownership of Vienna airport up until 1992
Figure 2.2Ownership of Vienna airport after IPO in 1992
Figure 2.3Ownership of Vienna airport after secondary offering in 1995
Figure 2.4Ownership of Vienna airport after changes in 2001
Figure 2.5Total passengers at Vienna airport,1979–2001
Figure 2.6Total revenues – Vienna Airport Group,1979–2001
The privatization timetable
Types of privatization
Table 2.1Airport privatization through share flotations
Table 2.2Airport privatization through trade sales
Table 2.3Airport privatization through concession agreements
Table 2.4Airport privatization through project finance
Table 2.7Privatization details of Australian airports
The globalization of the airport industry
Figure 2.12Profitability – Schiphol Group,1989–2001
Figure 2.11Total passengers at Amsterdam airport,1989–2001
Table 2.8TBI’s expansion into the airport business,1995–2002
Impact of airport globalization on users
Table 2.9PlaneStation airports operated by Wiggins in 2003
Revenue and cost structures
Factors influencing costs and revenues
Measuring economic performance
Figure 3.4WLU per employee for European airports,2001
Increasing emphasis on quality
Measuring the quality of service
Table 4.1Service standards used by Manchester airport
Table 4.3Summary of QSM scores 2001–02 at BAA London airports
Service level agreements
Table 4.5BAA London airport ‘best endeavours’service level targets,1999
Table 4.6GSSs agreed at Manchester airport in 2002
Level of delays
Table 4.7Increasing scheduled journey times at congested airports
Figure 4.1Passenger survey results at Brisbane airport,2001–02
Table 4.11Static quality indicators at Brisbane airport,2001–02
The structure of aeronautical charges
Table 5.1Main aeronautical charges at airports
The level of aeronautical charges
The impact of aeronautical charges on airline operations
Table 5.3Discounts given to each airline at Aer Rianta airports,1998–2001
The airport regulatory environment
Regulation of privatized airports
Table 5.5IATA’s criteria for airport economic regulation
Table 5.6The ‘X’value used for the UK airport price caps
Slot allocation
Table 5.8Slot co-ordination status of major airports in the EU
Table 5.9Key features of the 1993 EU slot allocation regulation
Ground handling issues
Table 5.10Key features of the 1996 EU ground handling directive
The US experience
A new airport–airline relationship
The importance of commercial facilities
The market for commercial facilities
Table 6.1The different markets for commercial facilities at airports
Figure 6.2Concession revenue:Brussels airport,2001
Figure 6.3Concession revenue:Washington airports,2001
The commercial contract and tender process
Table 6.2Concession income at BAA London airports,2000–01
The ending of EU duty- and tax-free sales
Figure 6.4Airport retail revenue per square metre in 2000–01
Table 6.5Aer Rianta’s involvement in international retailing activities,2002
Figure 6.6Profitability – Aer Rianta,1992–2000
Figure 6.7Retail space at BAA UK airports,1990–2002
Table 6.6Key developments in BAA’s retail strategy in the 1990–2000s
Figure 6.8Revenue sources for BAA,1999–2002
Figure 6.9Profitability – BAA,1999–2001
The birth of airport marketing
Table 7.1Number employed in airport marketing at selected regional airports
The nature of airport competition
Table 7.2Alternative low-cost airports within Europe
Marketing concepts
Table 7.3The airport’s customers
Table 7.4Factors affecting the choice of airports
Table 7.5Passengers reasons for choice of UK airport in 1998/99
Airport marketing techniques
Table 7.7Elements of agreement between Ryanair and BSCA
Table 7.8Main catchment areas of London City airport,2002
Table 7.9Passenger profile at Southampton airport,2000
Norwich airport
Figure 7.1Total passengers at Southampton airport,1990–2002
Table 7.10Passenger profile at Norwich airport,1999
Figure 7.2Total passengers at Norwich airport,1990–2002
The wider picture
Airports as generators of economic activity
Measuring the direct,indirect,and induced impacts
Figure 8.2Employment at European airports in 1996
Figure 8.3Employment at Gatwick airport in 1997
Table 8.1Employment impacts at European and North American airports
Airports and economic development
Growing concerns for the environment
The main impacts
Table 9.1Emission charges at Swedish airports in 2002
The role of other transport modes
Figure 9.1Existing and planned rail links to airports
Figure 9.2Public transport usage by passengers to and from the airport,2001
The social consequences
Environmental management
Table 9.3Key environmental performance indicators at airports
Table 9.6Manchester airport’s ‘green charter’
Table 9.7Main environmental indicators used by Copenhagen airport A/S
Sustainability and environmental capacity
Airport traffic levels
Airport financial performance
Security issues
The insurance problem
Future prospects
Figure 10.2Average annual pax-km forecasts of main regional flows,2002–21
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Managing Airports

Managing Airports

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Published by Olimpia Vlad

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Published by: Olimpia Vlad on Feb 18, 2012
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