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Kalamsiasi v2n1 Mar 2009

Kalamsiasi v2n1 Mar 2009

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Published by Totok Wahyu Abadi

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Categories:Types, Research
Published by: Totok Wahyu Abadi on Feb 22, 2012
Copyright:Attribution Non-commercial

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12/26/2012

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PENDAHULUAN
Momentum reformasi yang ditandaidengan jatuhnya pemerintah orde baru,sebenarnya selain dipicu oleh masalahekonomi juga merupakan refleksi ketidak-puasan masyarakat terhadap kinerjapemerintah. Maka kepercayaan masya-rakat terhadap birokrasi pemerintah punmakin rendah. Hal ini disinyalir antara lainkarena rendahnya kualitas pelayananbirokrasi terhadap masyarakat yangsebagian besar dilakukan oleh pegawainegeri sipil (PNS) (Kompas, 6 Juli 2003).Rendahnya kualitas pelayanan publik ini
BUREAUCRATIC DISCRETION:Analisis Interaksi Budaya Politik, StrukturBirokrasi, dan Budaya Birokrasi Pemerintah Daerah
Sri Juni Woro Astuti
(Dosen Ilmu Administrasi Negara Universitas Wijaya Putra Surabaya)
ABSTRACT
 In running commendation of public policy, the existence of bureaucratic discretionis needed especially for the service of public where bureaucracy governmentofficer look out on direct with society as client, customer and also citizen whichmust serve better. Bureaucratic discretion conveys the idea of a public agencyacting with considerable latitude in implementing broad policy mandates incertain situations. But in fact, bureaucrat often conducts the functionary abuseof their discretion. Besides influenced by political behavior or culture, thisbureaucratic discretion also is oftentimes influenced by internal condition of bureaucracy itself, covering organizational culture and structure of bureaucracy.Therefore, to control the use of bureaucratic discretion requires to be conductedby developing accountability system.
 Keywords:
discretion, bureaucratic culture, accountability
antara lain disebabkan rendahnya diskresibirokrasi terutama pada level pelaksanabawah (
 street-level bureaucracy
) sehinggapelayanan yang dihasilkan kurangfleksibel, dan tidak menjawab kebutuhanmasyarakat secara riil.Sejak digulirkannya Undang-Undang Nomor 22 tahun 1999 (UU 22/1999) yang merupakan tonggak reformasidi bidang pemerintahan khususnyapemerintahan daerah, banyak yangmensinyalir bahwa kinerja birokrasi dalampemberian pelayanan publik belumbanyak mengalami perubahan atau
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