Proceso Certificacion Servicio Al Cliente

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Proceso Certificacion Servicio Al Cliente

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Facilitar el Servicio a los clientes internos y externos de acuerdo con las polticas actuales de la organizacin Conocimiento: examen Desempeo:

entrevista a 5 clientes Producto: libreta de calificaciones

Ojo la carta de cootraser debe de ser reciente pero debe de decir que cumplo funciones de servicio al cliente (Atiendo aprendices, etc) No necesariamente debe de ser del Sena

Nombre Evaluadora: Gislena Duque Galeano Correo Evaluadora ggduqueg@misena.edu.co

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