© PA Knowledge Limited 2008. Put Test in the Driver's Seat - EuroSTAR November 2008Page
Move away from the line of fire
Instead of waiting for the development teams to start providing testable code, testmanagers should actively join the project at start-up. They have to move away from theheat
away from the end of the food chain and towards the delicious starters. Themindset needs to move from reactive recovery to proactive delivery.With the right mindset and setup, this will:Support requirements creation - test managers will know if the requirements aretestable, and if not
how to make them testable. Furthermore, they will know thequality of requirements before any code has been developedSecure alignment with business processes and software solution
by being part of the project form beginning to end, test managers will have first-hand knowledgeon the business processes and requirements and the final solution. Anydiscrepancy will not go unnoticedProvide early testing benefits - early testing will provide valuable information onwhat works and what does not. It also helps find the earliest acceptable system(EAS)Provide early warnings of delays - early testing will find defects early, and thismay reveal warnings of delays.
You are what you are proud of
It is not enough to engage in the project from the beginning to end. For test managers tosucceed in these tasks, there is a need for a shift in attitude from all project participants
from project owner to project members to test managers. For the sake of test managers,testers and the project. There are several ways to help change the attitude.One is for management to acknowledge the work done and value created by testmanagers and testers. Test should become a strategic tool in every organisation that dealswith IT. The management should furthermore emphasize to the organisation that test nolonger is a place for amateurs, who think
test is “something everyone can do” or
whocannot find other parts of the project to work in. Test has professionalized, and perhapseven in such a degree that test managers are often more capable of their work than projectmanagers, who still seem to struggle to get rid of the amateur helmet.Another is - as mentioned above - for test managers to engage in more than just theobvious test
in projects. If test managers stay at the end of the food chain, thingswill not taste any better. But if test managers start to show their expertise, knowledge andprofessionalism across the project, the attitudes will inevitable change.Applying a test management tool has proven to help change the attitude and show thevalue test and test managers create in and for the project.