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Resume

Resume

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Published by anon-229066

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Published by: anon-229066 on Nov 24, 2008
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08/20/2010

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Denise R. Talmant, SPHR
15311 Camrose Avenue, Spring Hill, FL 34160 Telephone (727) 233-3553 e-mail: denise3998@hotmail.com
HUMAN RESOURCE PROFESSIONAL SUMMARY 
Over 10 years of progressive Human Resource experience in corporate, hospitality, sales, warehouse, retail,manufacturing and service industry settings. As a key member of senior management, utilize skills to consult, advise,facilitate, and partner with management by thoroughly understanding the business issues and designing andimplementing HR strategies to resolve issues and meet business objectives.
 AREAS OF EXPERTISE 
Effective interface and influence at all levels
Investigate and resolve workforce issues
Motivational trainer 
Gap analysis and performance optimization
Multi-state, multi-site support
Law interpretation and application
Employee and Customer Relations
Safety and Loss Prevention
Compensation and Benefits
Change Management
PROFESSIONAL EXPERIENCE 
Director, Human Resources,
HealthCare Parking/ABM Industries, Inc., Tampa, FL
2007 – 2008Recruited specifically to develop a comprehensive HR program for HealthCare Parking Systems, a companyproviding five-star valet, hospitality, and front door services to over 170 hospitals nationwide.
Introduced performance review process, structured development, management guides and training, line-employee and site auditing program and web-based management support.
Developed and implemented Safety and Loss Prevention Program resulting in 25% - 75% decrease inclaims at five highest-generating claim locations.
Investigate and provide response and resolution to DOL, OSHA, DOT, EEOC and other governmentagencies regarding inquiries or workforce complaints.
Ensured compliance with federal and state posting requirements, DOT requirements, safety/OSHA-requiredtraining programs, worker’s compensation management, time-keeping and wage and hour requirements.
Delivered cost savings through training programs, settlement negotiations, recognition programs, andorganizational effectiveness.
Supervised staff responsible for website maintenance, pre-employment processes, training tracking, payrollassistance and reception.
Area Human Resource Manager,
Lowe’s Home Centers, Inc., Tampa, FL
 
2003 – 2007Managed team of 25+ HR professionals in the execution of Human Resource objectives and initiatives in central andwest coast Florida stores. Responsible for recruitment and selection of HR professionals.
Designed and deployed store-level HR Manager orientation and training program which was implementedregion-wide.
Key investigator and decision maker for complex and high exposure matters needing resolution.
Partner with executive team to create succession planning documents, recruitment and hiring projections,strategies, and management selection, placement, performance management and review.
Ensure coordination of new store staffing, orientation, and HR programs implementation.
As a store HR Manager, recognized as leader in program and training compliance and integral in leadinglocation to Store of the Year in program’s inaugural year. Increased employee engagement scores tohighest in region.
Integral in Safety and Loss Prevention compliance training and monitoring programs. Decreased companylosses through effective execution of operational efficiency, theft reduction, and injury prevention programs.
Human Resource Coordinator,
Nielsen Media Research, Dunedin, FL
2002 – 2003Led a team of professional recruiters, payroll, and administrative employees to successfully support two call centers,with over 1500 employees in two states, responsible for conducting Nielsen Media Ratings surveys and collectionand analysis of household television-viewing data.
Regularly met high-volume cycle recruitment needs of 400-700 temporary employees.
Performed employee relations, complaint investigations/resolution and managed payroll and administrativesupport.

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