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Compiled Human Resource Project

Compiled Human Resource Project

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Published by Fermi Fang

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Published by: Fermi Fang on Mar 05, 2012
Copyright:Attribution Non-commercial

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03/07/2012

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Table of ContentsIntroduction .........................................................................................Page 3Job Description and Specification.................Page 4Recruitment Plan ..............................................................Page 9Selection Plan ..................................................................Page 14Compensation Plan ............................................................Page 19Legal and Ethical Issues .......................................................................Page 23Appendix A ......................................................................Page 26Sample Interview Questions AppendixB.....................................................................Page 31Recruitment Costs AppendixC ...........................................................................................Page 32Sample Position Analysis Questionnaire's AppendixD ............................................................................................Page 41Job Advertisement AppendixE ............................................................................................Page 42Radford Salary Analysis
 
IntroductionBackground:A new branch of an international hotel brand, which recently extended its businessto HK.Job: F&B managerJob descriptionThe food and beverage manager will be responsible for the efficient running of the department in line with our strategies and brand standards, whilst meetingemployee, guest and owner expectations.To function as the manager for the newly established Food and BeverageDepartment in a new hotel, affiliated to a globally renowned hotel brand, you haveto ensure that all the outlets and banquets operate successfully, in accordance withthe standard of the hotel and are individually profitable, and promote our brandname in Hong Kong.- Coordinating activities between teams (kitchen, dining room) to ensurecustomers feel welcome and are given responsive, friendly and courteous service atall times
 
- Forecasting sales revenue and managing the budget to ensure achievingcompany objectives in sales, service, quality, appearance of facility and sanitationand cleanliness through training of employees and creating a positive, productiveworking environment- Ensuring that health and safety standards and liquor regulations arecompliance- Investigating and monitoring customer feedback about food quality or service- Focus on employee development by providing ongoing assessment, trainingand development using positive, honest and constructive feedback methodsSpecification- Degree holder in Hospitality / F&B management, or related discipline- Minimum 8 years Food & Beverage industry experience in progressiveleadership roles- Passionate, committed champion of high quality and innovative food andservice experiences.- Strong negotiating, mentoring, influencing, organizational, planning andpartnership skills

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