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Table Of Contents

1 About the inquiry
1.1 What the Commission has been asked to do
1.2 Scope of the inquiry
1.3 The Commission’s approach
1.4 A guide to the report
2 The role and development of Australian retail
2.1 What is the role of retail?
2.2 How has the retail industry developed in Australia?
3 The structure and performance of the retail industry
3.1 A snapshot of the retail industry
3.2 Market structure in retail
3.3 Indicators of retail performance
4.1 The development of e-commerce and online retailing
4.2 Online share of retail sales
4.4 What is driving online sales?
4.5 Characteristics of online purchasing
4.7 Rapid growth in m-commerce
4.8 Why has Australia lagged online sales of other countries?
4.9 Constraints to online growth
5 Consumer protection
5.1 Australia’s consumer protection laws and online retailing
5.2 Product safety and warranty issues in online retailing
5.3 Online transaction security and protection against fraud
6 Retail price differences
6.1 The Commission’s retail price comparisons
6.2 Factors influencing retail prices
7 Appropriateness of current indirect tax arrangements
7.1 Low value importation threshold
7.2 The Australian threshold
7.3 Overseas indirect tax arrangements
7.4 Impact of the threshold on revenue
7.5 Processing of parcels entering Australia
7.6 Economic principles
7.7 Impact of the threshold arrangements
7.8 Changing the threshold
7.9 Options for reforming processes
7.10 Overseas online purchases of intangibles
7.11 The way forward
8 Planning and zoning regulation
8.1 How planning and zoning affects retail in Australia
8.5 Planning regulation and compliance costs
9 Retail tenancy leases
9.1 The market for retail tenancy leases
9.2 What are retail tenancy leases and how are they regulated?
9.3 Recent regulation review and reform activity
9.4 COAG retail tenancy reform activity
10 Retail trading hours regulation
10.1 Why are trading hours regulated?
10.2 What are the costs associated with regulation?
10.5 Should retail trading hours be fully deregulated?
11 Workplace relations regulation
11.3 Setting pay and conditions in retail
11.4 Wages and earnings outcomes and trends
11.5 Concerns about awards and labour costs
11.6 Workplace flexibility
12 Employment, skills and training
12.3 Are labour shortages and skill levels affecting the retail industry?
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Retail Industry

Retail Industry

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Published by jjjh

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Published by: jjjh on Mar 06, 2012
Copyright:Attribution Non-commercial


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