From plans on paper to buildings of stone

Housing management strategy implementation by a Dutch housing association

Ritske Dankert ENHR 2008 Dublin

OTB Research Institute for Housing, Urban and Mobility Studies

Who is guilty of implementation of the housing management strategy?

OTB Research Institute for Housing, Urban and Mobility Studies

Actor network theory

Actants Translation (transformation) Actant-Network Action net

OTB Research Institute for Housing, Urban and Mobility Studies

Actor network theory

Housing management strategy plan Enthusiastic employees Agreement with tenants Floor drawings Financial resources Contractor _________________________________+ Actant-Network

OTB Research Institute for Housing, Urban and Mobility Studies

Research design

Like a murder investigation. At the beginning we only know that there is a strategy plan, and we can see the final result. By studying documents and interviewing people we try to unravel the important events in between.

OTB Research Institute for Housing, Urban and Mobility Studies

The case organization: Groenveld Wonen

1800 - 2200 dwellings 20-25 employees Works in a village with about 25.000 inhabitants Period of interest: 1996-2007

OTB Research Institute for Housing, Urban and Mobility Studies

Projects and void repairs

Projects Renovation project New built dwellings project Specially adapted apartments project Void repairs.

OTB Research Institute for Housing, Urban and Mobility Studies

Projects in 5 phases

Pre-implementation Detailed plans Legal procedures Actual construction After completion

OTB Research Institute for Housing, Urban and Mobility Studies

Conclusions

Actants Municipality has much influence Translations The housing management plan Showing how will it be. The problem behind the problem. Research Procedures I want what you want

OTB Research Institute for Housing, Urban and Mobility Studies

To be continued

More cases. How to structure the implementation process? How can translations be used by housing association to reach their goals?

OTB Research Institute for Housing, Urban and Mobility Studies

From plans on paper to buildings of stone

Housing management strategy implementation by a Dutch housing association

Ritske Dankert r.dankert@tudelft.nl ENHR 2008 Dublin

OTB Research Institute for Housing, Urban and Mobility Studies