Professional Documents
Culture Documents
00%
99.87%
99.45%
99.96%
99.41%
99.88%
99.41%
99.93%
99.10%
99.00%
97.70%
98.00%
97.84%
97.00%
96.00%
95.15%
95.41%
95.00%
94.00%
93.00%
92.00%
Sum of CSSRVoice
Acceptance KPIs
Average 11-17.3.2012
1.80%
1.67%
1.60%
1.50%
1.40%
1.16%
1.20%
1.00%
0.80%
0.58%
0.60%
0.40%
0.20%
0.41%
0.36%
0.23%
0.24% 0.20%
0.17%
0.00%
0.00%
0.00%
Sum of DCR-Voice
Sum of DCR-VP
Acceptance KPIs
Average 11-17.3.2012
Sum of Channel
Elements
Congestion Rate
2
1.5
1
104
0.5
0
2012-03-12
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2012-03-13
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2012-03-14
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2012-03-15
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2012-03-16
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2012-03-17
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2012-03-18
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2012-03-11
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2012-03-12
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2012-03-13
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2012-03-14
00:00:00
2012-03-15
00:00:00
2012-03-16
00:00:00
2012-03-17
00:00:00