Description

“Only a crisis, real or perceived, produces real change. When that crisis occurs, the actions that are taken depend on the ideas that are lying around.”

One of the ideas that is lying around is what was once
popularly known as e-government. Unlike naked ideas —
those that exist only in the minds and proposals of their creators— e-government has an installed base and a growing
universe of Internet partisans who want more and better
public services delivered through this channel.