The culturally diverse workplace isa reality.
– Companies and people increasinglycross borders and continents in search of business opportunities.– Technology is connecting us all, globally,every day.– Tweeters (Twitter) discussing diverseworkplace issues range from NewZealand universities, Paris (France) basedInternational Chamber of Commerce, andUS-based The Conference Board.– In February 2012, University of
Missouri students participated in the rst
‘Bottom Line for Diversity’ symposium –an event focused on cultural competencyin the workplace, including a culturallycompetent training session.
Successful integration of local andglobal cultures is challenging.
Potential problems of a less-than-cohesive policy of cultural integration andunderstanding can include inadequatecommunication, poor decision-making,and misunderstandings – all of which canlead to a non-competitive, non-globallyaware business.
• asks why managing cultural diversity is
examines cultural differences andchallenges, within global, local,industry and geographic divisions;
assesses the cost of inadequate,ineffective cultural diversity andunderstanding; and
outlines key factors in creating asuccessful, culturally diverse workplace, from recruitment to training andmanagement.
Why managing cultural diversity isimportant
Workplace diversity offersan opportunity for a richand varied corporateenvironment, with thedifferent experiences andperspectives leading toimproved results.And in Europeancountries, such as Gemany where exportorientation is an important key toeconomic success, the demographicchanges result in a multi-lingual, multi-cultural workforce. Companies with aninnovation culture tend to be marketleaders and have more sustainablebusinesses.Indeed, some of the world’s largestcompanies successfully manageincreasingly diverse workforces:
• Diversity Inc’s
2011 Top 50 Companies for Diversity listincludesPrice Waterhouse Coopers, IBM and KraftFoods. It is ranked by CEO commitment;human capital; corporate and organizationalcommunications; and supplier diversity.