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Survey of Demand for ADB Knowledge Products through Resident and Regional Missions

Survey of Demand for ADB Knowledge Products through Resident and Regional Missions

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This survey enquires about what knowledge products are being sought from Resident Missions and Representative Offices, how often, which parties seek them and in what format, and whether the missions and offices are able to meet incountry demand.
This survey enquires about what knowledge products are being sought from Resident Missions and Representative Offices, how often, which parties seek them and in what format, and whether the missions and offices are able to meet incountry demand.

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Published by: ADB Knowledge Solutions on Mar 27, 2012
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05/14/2012

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Survey of Demandfor ADB Knowledge Productsthrough Residentand Regional Missions
Final Report
December 2010
Knowledge Management CenterRegional and Sustainable Development Department
The views expressed in this report are those of the author/s and do not necessarily reflect the views or policies of the AsianDevelopment Bank, or its Board of Governors, or the governments they represent. ADB does not guarantee the accuracy of the data included in this report and accepts no responsibility for any consequence of their use. The countries listed in thispublication do not imply any view on ADB's part as to sovereignty or independent status or necessarily conform to ADB'sterminology.
 
 
CONTENTSPage
I.
 
INTRODUCTION 1
 
A.
 
Purpose and Design 1
 
B.
 
Respondents 1
 
II.
 
KEY FINDINGS 2
 
A.
 
Categories and Topics 2
 
B.
 
Audiences 5
 
C.
 
Formats 6
 
D.
 
Ability to Respond 7
 
III.
 
CONCLUDING REMARKS 8
 
APPENDIXES1. Questionnaire on Demand for ADB Knowledge Products 10through Resident and Regional Missions2. Matrix of Responses to Survey of Demand for ADB Knowledge Products 11through Resident and Regional Missions3. External Relations Officers and Focal Points in Resident and Regional 25MissionsTABLES1. Information Requested from Resident and Regional Missions by Category 32. Information Requested from Resident and Regional Missions by Topic 33. Audiences Identified by Resident and Regional Missions 54. Format of Knowledge Products Requested from Resident and Regional Missions 7
Vice President
U. Schaefer-Preuss, Knowledge Management and SustainableDevelopment
Director General
X. Yao, Regional and Sustainable Development Department
Unit Head/Team Leader
O. Serrat, Knowledge Management Center
Consultant
A. Casorla
 
I. INTRODUCTIONA. Purpose and Design
1. ADB produces a vast array of knowledge products; the dissemination of this knowledgeis one of the five standard functions of resident and regional missions (RMs) stipulated by itsResident Mission Policy.
1
Critically, the value of any knowledge product hangs on its effectivedissemination to present and future audiences: without outreach the efforts of knowledgeworkers are wasted.
2
 2. In June-July 2010, a survey questionnaire was sent to the heads of ADB's RMs and ROstoascertain what ADB knowledge products in-country audiences request from them (Appendix1).
3
 Specifically, it inquired about what knowledge products are being sought and how often,which parties seek them and in what format, and whether the RMs and ROs are able to meet in-country demand. This survey marked a first small step in a desirable process to strengthen therole of RMs and representative offices (ROs) to disseminate knowledge products.
B. Respondents
3. The RMs provide the primary operational interface between ADB and the hostdeveloping member country and strive to maximize the efficiency, effectiveness, and impact ofADB's operations in the country.
 
The responsibility of the RMs includes external relations andinformation dissemination. Historically RMs were established in the context of projectadministration and the standard functions formally assigned to them still reflect this. Theyinclude (i) government, civil society, and private sector relations; (ii) policy dialogue and support;(iii) country reporting; (iv) aid coordination; and (v) external relations and informationdissemination. The specific functions they deliver relate more directly to the delivery andimplementation of ADB's lending and non-lending products and include (i) countryprogramming, (ii) project and technical assistance processing, (iii) portfolio management andproject administration, and (iv) economic and sector work and analytical work.4. The functions of the ROs vary somewhat by location. Generally, however, and in varyingdegrees, they are to (i) enhance public awareness of and support for ADB; (ii) engage with awide range of stakeholders, in particular key decision makers and opinion leaders ingovernments, development agencies, international institutions, the private sector, and civilsociety; (iii) work with the media to reach out to wider audience groups, including the generalpublic; (iv) assist government agencies, NGOs, and other constituencies in liaising with ADB byproviding necessary information and increasing interface and coordination; (v) promote resource
1
ADB. 2000.
Resident Mission Policy 
. Manila. Available:www.adb.org/documents/policies/resident_mission/residentmission.pdf.The Resident Mission Policy wasreviewed in 2008. The review noted that RMs play a frontline role in establishing and maintaining ADB's profile,given their proximity to target audiences in the host country. However, it made no recommendations on the subjectof information dissemination. See also ADB. 2008.
Review of Resident Missions' Operations 
2
See ADB. 2009.
Disseminating Knowledge Products 
Showcasing Knowledge 
3
The survey is a specific activity under the first pillar of the
Action Plan on Knowledge Management, 2009–2011
,which moves that the knowledge focus in ADB's operations should be sharpened. See ADB. 2010.
Crafting a Knowledge Management Results Framework.

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