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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax.

972-97442444

:
IT Help Desk

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

3 ............................................................................................................................. :
3 ....................................................................................... IT Help Desk Benchmarks
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7 ........................................................................................................:
7 .......................................................................................................................... SLA
8 ........................................................................................................................... ITIL
8 ............................................................................................... :
9 ............................................................................................
: 9 ...................... :Service desk
9 .............................................................................................................. Calanit Carmon
10 ........................................................................................................................ CallteC
10 ........................................................................................................................ Consist
10 .......................................................................................................................... Effect
11 ........................................................................................................................ Malam
12 ............................................................................................................................ Ness

Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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Moshav Bnei Zion P.O.Box 151, 60910 Israel Tel. 972-9-7907000 Fax. 972-97442444

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