IMPROVEMENTS REGISTER

Significant changes that improve the operation of a system are to be recorded in this register against the name of the relevant system. These changes are
likely to occur as a result of major changes made as result of monitoring, outcomes of quality review meetings or audit recommendations. This register should
be filed with Quality documents.

Previous Improvement When Quality check When

1. Business system

[See example in Assessment system]

2. Client engagement system

3. Client services system

RTO Quality Framework™ - Improvements register

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4. Training system

5. Assessment system
[Example: delete]
The RPL application form was part of same Two applications have been separated to 12/10/09 Consultation with admin staff shows clients 21/08/09
document as Credit transfer application. create two documents so they can be issued understand clearly what has to be done.
as required.
This was confusing clients.

6. Records system

RTO Quality Framework™ - Improvements register

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7. Quality system

RTO Quality Framework™ - Improvements register

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