Professional Documents
Culture Documents
2 All RTO personnel have responsibility to ensure they follow the quality
system.
10 The RTO Business process has 7 steps that are supported by management
systems.
11 Procedures and forms are the tools that enable the quality system to
function properly.
14 Self assessment is a top level evaluation that is done once a year or after
significant system wide changes.
15 Self assessment indicates how well the organisation is traveling towards the
goal of excellent practice.
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