Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Look up keyword
Like this
3Activity
0 of .
Results for:
No results containing your search query
P. 1
Social Media Savvy Cities Report

Social Media Savvy Cities Report

Ratings: (0)|Views: 50|Likes:
Published by melissacorker
University of Illinois study on civic engagement
University of Illinois study on civic engagement

More info:

Published by: melissacorker on Apr 03, 2012
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

05/13/2014

pdf

text

original

 
Civic Engagement andLocal E-Government: SocialNetworking Comes of Age
University of Illinois at ChicagoCollege of Urban Planning and Public Affairs 
Karen Mossberger, Ph.D., mossberg@uic.eduDepartment of Public Adminstration Yonghong Wu, Ph.D., yonghong@uic.eduDepartment of Public AdministrationThis study examined features on local government websitesthat could contribute to civic engagement, through 1)information about government and community, and 2)through interactive or participatory opportunities online. Theresearch is based on content analysis of government websitesin the 75 largest U.S. cities and 20 largest Illinois cities between March and the beginning of May 2011. Cities wereranked using a composite score with 94 criteria for councilmanager governments, and 90 for governments without city mangers. In an earlier 2009 study, cities were scored on 78items if they had a city manager and on 74 otherwise. Wediscuss the main results for the 2011 study (with cities rankedon 90-94 measures), and then assess changes between 2009and 2011. To accurately describe these changes over the two- year period, we compare city scores and rankings only on theoriginal 74-78 criteria for 2009 and 2011. This comparisondemonstrates that there has been some change overall in thetwo years, mostly because cities that were further behindhave moved up in the ranking. While social networking was the category with the most change, local government websites have improved slightly in a few other areas, such asinformation on government organization nationally, and inpolicy and neighborhood information in Illinois.
Civic Engagement andLocal E-Government: SocialNetworking Comes of Age
 With Assistance from:Kamna Lal MantodeMeng-Hao LiMona Noriega Yu ShiDepartment of Public AdministrationResearch supported by the Institute for Policy andCivic EngagementFebruary 13, 2012

 
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
B
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
B
!Q/!&22313#/!1#!R%3)&,#<!1%*!#1%*.!BB!)313*'!$31%!#4*/!2&1&!4#.1&('!&-&3(&?(*!&.*!Z&(130#.*<!Z#'1#/<!"#/#(9(9<!W#93'-3((*<!\3($&9;**<!_*$!U#.;<!`%3(&2*(4%3&<!`#.1(&/2<!F*&11(*<!H&'%3/,1#/!aR<!&/2!F&/!D.&/)3')#=!
 
 
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b!1%*!.&432!23559'3#/!#5!'#)3&(!/*1$#.;!9'*!&0#/,!(#)&(!,#-*./0*/1'<!&/2!1%*!*0*.,*/)*!#5!#4*/!2&1&!4#.1&('!b!4.*'*/1!/*$!
 !"##$%$&$'$(#)
5#.!1.&/'5#.03/,!.*(&13#/'%34'!?*1$**/!,#-*./0*/1!&/2!)313[*/'=!!!8%*!#4*/!2&1&!4#.1&('!0&;*!0#.*!3/5#.0&13#/!&-&3(&?(*!1#!)313[*/'<!&/2!3/-31*!1%*!2*-*(#40*/1!#5!&44(3)&13#/'!1#!304.#-*!1%*!9'*!#5!1%*!2&1&=!!F#)3&(!/*1$#.;'!#4*/!&!/*$!-*/9*!5#.!#/(3/*!4&.13)34&13#/=!!E(130&1*(6<!1%*!304&)1!#5!1%*'*!/*$!1##('!2*4*/2'!94#/!0&/6!5&)1#.'!#1%*.!1%&/!1*)%/#(#,6!b!1%*!:9&(316!#5!1%*!3/5#.0&13#/<!(#)&(!,#-*./0*/1!3/'131913#/'!&/2!4.&)13)*'<!&/2!)313[*/!.*'4#/'*=!!!
!"#$%&'()*+",-!'%(.'+)/'012'/)*+))('0223'%(.'0244''
c&432!,.#$1%!3/!(#)&(!,#-*./0*/1!9'*!#5!'#)3&(!0*23&!.*5(*)1'!1%*!3/).*&'*2!4&.13)34&13#/!#5!1%*!4#49(&13#/!#/!'31*'!(3;*!D&)*?##;<!8$311*.<!U#989?*<!&/2!D(3);.=!!G!.*)*/1!'9.-*6!?6!1%*!`*$!Q/1*./*1!&/2!G0*.3)&/!W35*!`.#V*)1!M"&041#/!*1!&(=!@ABBP!5#9/2!1%&1!LC!4*.)*/1!#5!G0*.3)&/!&29(1'!9'*2!&1!(*&'1!#/*!'#)3&(!/*1$#.;3/,!'31*=!!8%3'!4*.)*/1&,*!%&'!0#.*!1%&/!2#9?(*2!'3/)*!@AAS=!!\#'1!.*)*/1!,.#$1%!%&'!#))9..*2!&0#/,!&29(1'!#-*.!&,*!TL<!$%#!/#$!&))#9/1!5#.!#-*.!%&(5!#5!'#)3&(!/*1$#.;!9'*.'=!!`.3#.!1#!@AAS<!'#)3&(!0*23&!$*.*!0#'1!4#49(&.!3/!1%*!9/2*.+@L!&,*!,.#94=!!F#)3&(!/*1$#.;'!%&-*!)#0*!#5!&,*<!&/2!'#!%&'!1%*3.!4.*'*/)*!3/!(#)&(!,#-*./0*/1!$*?'31*'=!!!!F#)3&(!/*1$#.;3/,!'31*'!&.*!2*53/*2!?6!'*-*.&(!)%&.&)1*.3'13)'<!$%3)%!3/)(92*!).*&13#/!#5!&!49?(3)!4.#53(*!$31%3/!&!2*53/*2!'6'1*0<!&/2!1%*!&?3(316!1#!)#//*)1!$31%!#1%*.'!MZ#62!&/2!Y((3'#/!@AASP=!!8%*6!3/-#(-*!9'*.+,*/*.&1*2!)#/1*/1!&/2!&.*!4&.1!#5!&!(&.,*.!)&1*,#.6!#5!1*)%/#(#,3*'!;/#$/!&'!H*?!@=A!Md&4(&/!&/2!"&*/(*3/!@ABAP=!!830!>ec*3((6!)#3/*2!1%*!1*.0!3/!@AAL!1#!23'13/,93'%!/*$*.!Q/1*./*1!1*)%/#(#,3*'!1%&1!5*&19.*!,*/*.&13#/!#5!)#/1*/1!?6!1%*!9'*.<!4&.13)34&13#/+*/&?(3/,!$*?!'1.9)19.*'<!)#((*)13-*!3/1*((3,*/)*<!&/2!')&(&?3(316!M>ec*3((6!@AALP=!!!


Activity (3)

You've already reviewed this. Edit your review.
1 thousand reads
1 thousand reads
1 hundred reads

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->