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Management Deficiency Report:
General Services AdministrationPublic Buildings Service
2010
WESTERN REGIONS CONFERENCE 
April
2,
2012
1800
F Street, NW
I
Washington,
DC
20405
www
.g
sai
g.
gov 
 
U.S.
General Services Administration
Office
of
Inspector General
April2,
2012MEMORANDUM FOR MARTHA N.JOHNSONADMINISTRATOR
(AJ
-
FROM: BRIAN
D.
MILLINSPECTORGENERAL
(J)
SUBJECT: FinalManagementDeficiency ReportPublicBuildingsServiceOur final management deficiency report
on
thePublicBuildings Service 2010 WesternRegions Conference is attached. We will publish the report with your response concurring with ourrecommendationsand outlining the steps you are taking to prevent such waste and abuse fromoccurring in the future.Thank youforall the assistance and courtesies extended
to
our
staff
during this review. Shouldyou have anyquestions
or
require additional information,please contact me orhavea member
of
your
staff
contact AssistantInspectorGeneralforInvestigations
Geoff
Cherrington on (202) 50
1-
0035.Attachment
1800
F
Street,
NW
,
Washington
,
DC
20405
 
 
T
ABLE OF
C
ONTENTS
Executive Summary
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Summary of Investigation
. . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Background .. . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Excessive Spending on Conference Planning . . . . . . . . . . . . . . . . . . . . . .3
Improper Contracting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Original Solicitation and Agreement with M Resort . . . . . . . . . . . . . . 4
RevisedM Resort Agreement.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 5
Contract forTeam-BuildingExercise.. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Contract for Audio-Visual Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Excessive Spending on Food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Contract ProvisionsRegarding Food. . . . . . . . . . . . . . . . .. . . . . . . . . . 7
Rules GoverningFoodExpenditures. . . . . . . . .. . . . . . . . . . . . . . . . . . 8
QuestionableExpenditures forFood. . . . . . . . . . . . . . .. .. . .. . . . . .. 9
Other Impermissible and Questionable Expenses . . . . . . . . . . . . . . . . . 11
Individual Impermissible and Questionable Actions . . . . . . . . . . . . . . . 12
GSA’sOver the TopApproachtotheConference . . . . . . . . . . . . . . . . . 13
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recommendations
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Management Response
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Appendix
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