Erica M. Fernandez
To obtain an internship that will require me to apply my business experience and education to assistthe company in the accomplishment of its goals and to become an integral part of the company.
Summary of Qualifications:
Computer proficiencies include Microsoft Excel, PowerPoint, Word, and QuickBooks.
Bilingual and bicultural in Spanish.
Accomplishments include writing a book on management principles and practices for Chase,creating Excel spreadsheets for a bookstore to keep the system up to date, and fundraisingmoney for a high school student to attend college.
DePaul University- College of Commerce
Anticipated Graduation Date
Bachelor of Science in Business Administration
- College of Commerce. G.P.A. 3.5Some classes include: Human Resource Management, Operations Management, ManagementPractices, and Global Human Resources Management
Moraine Valley Community College
Dec.2009 Palos Hills, IL
Associates Degree in Business earned in December 2009Graduated Sum Cum Laude
- Customer Service Rep
Jan.2012-Present; Oak Lawn,IL
Answer customers’ calls and make appointments
Handle over $1000 in register
TCF Bank- Sales Associate
March 2011-June 2011; Chicago,IL
Promoted, sold and referred TCF products and services to customers
Answered customers questions about checking and savings accounts
Processed key transactions and opened new accounts
Action/Results: reached monthly account goal and no errors with customers transactions
FDZ Logistics Inc
March 2010-Feb.2011; Chicago, IL
Prepare weekly payroll for startup organization
Update QuickBooks to process check payment
Ensure that the weekly expenses are covered for the companyAction/Results: QuickBooks were up to date and no errors were made when it came to the