Samsung Electronics Co., LTD (SEC), an icon o IT in South Korea, is a global company that is leading theDigital Convergence era. SEC’s global network encompasses about 90 acilities in 48 countries, including24 joint production and sales corporations, 40 sales corporations and 15 branches. Like other globalgiants, SEC must provide 24x7 inormation service availability to users around the world.In an eort to minimize downtime, more eectively manage its Oracle environment and keep pace withits growing volumes o data, SEC adopted Space Manager with LiveReorg®, a comprehensive Oraclereorganization tool rom Quest Sotware.
For SEC, database reorganization was proving to be a source o painul downtime. Reorganization istypically a dicult task or DBAs, because it requires downtime o the database systems and coordinationamong the aected departments. For global companies like SEC, planned downtime is an extremelytime-consuming process, requiring the cooperation o numerous departments, all o which managedierent systems.“In the past, we needed to secure two to three days o downtime or o-line reorganization. However,the increase in database size, due to our growing data volume, has made the downtime required orreorganization even more time-intensive and thereore a greater burden,” said Dongjik Park, advisoryengineer, Electronics Management IS Team (Team manager: Hee -Su Ahn) Technical Support Part o Samsung SDS.
The Quest Solution
SEC decided to use a reorganization tool to solve this problem. The company carried out benchmark tests on a variety o products, including Space Manager with LiveReorg rom Quest Sotware, TSreorgrom CA and DB-Reorg rom BMC. The test results showed that Quest Sotware’s Space Manager withLiveReorg excelled in various areas, including perormance and unctionality. “Quest Sotware’s SpaceManager with LiveReorg provides unmatched perormance throughput, both online and o line, and isalso outstanding in that it provides a wide range o great eatures, setting it apart rom products romother vendors,” said Park.Ater the benchmark tests, Samsung SDS (an IT outsourcing subsidiary o Samsung Group) started a pilotproject to apply Space Manager with LiveReorg to SEC’s new inancial system, which had been operatingbased on SAP R/3. The new inancial system at SEC is a mission-critical back-end system, so the increasein database size was proving to be more than a system management issue; it was becoming aperormance issue or users. “The increase in database size or SAP R/3 was directly aecting the dialogueresponse times. In particular, the absence o timely reorg [reorganization] tasks was leading to reducedthroughput speeds and consequently impacting users. Reorganization was emerging as an inevitableand increasingly crucial task or the DBAs,” said Park.SEC deployed Space Manager with LiveReorg to automate the reorganization tasks and soon discoveredthat the solution delivered greater beneits than the company had originally expected. In particular,Space Manager with LiveReorg’s reorganization, problem detection and capacity planning tools allowedDBAs to maximize existing storage resources with minimal impact on applications and users, making itpossible to reorganize 24x7 databases with zero application downtime. “Previous reorg tasks requiredapplication downtime. However, Space Manager with LiveReorg enabled us to perorm the task withoutsystem downtime,” said Park. “In addition to such convenience, SAP R/3-related service speed has also
“Previous reorg tasks required applicationdowntime. However, Space Manager enabled us to perform the task without system downtime. In addition to suchconvenience, SAP R/3-related service speed has also improved by more than 40 percent through the reorg task.”
- Dongjik Park Advisory EngineerSamsung SDS
Seoul, South Korea
A solution to minimize downtime duringdatabase reorganization, as well as moreeectively manage the Oracle environ-ment and exponential database growth.
Global electronics leader and providero state-o-the-art IT products and homeappliances.
Space Manager with LiveReorg
• Eliminated downtime associated withdatabase reorganization• Reduced disk costs• Increased SAP R/3 service speed bymore than 40 percent• Gained the ability to perorm databaseoptimization any time• Improved employee productivity andefciency
Samsung Electronics Co. Optimizes Its Oracle Environmentwith Space Manager with LiveReorg®, Improving SAP R/3Response Time and Reducing Disk Cost