Historically, insurers have always been followers when it comes to technology adaption; however,as the technology has evolved, and with the evolution in mobile industry insurers are forced bytheir agents, customers to look at mobile as innovative tool to disseminate information. A mobilevision and strategy has become one of the key components of their growth strategy.A right mobility strategy can help save money, mitigate risk, and increase productivity of insurers. Itcan also engage and retain current policyholders for long term, attract new customers as well asenhance the productivity of mobile workers. Ever-more-powerful and fast data networks,smartphones and tablets, and mobile enabled solutions are being packaged into attractive productsthat promise fast, hard-dollar ROI for insurers and help them optimize unit insurance cost.Insurance companies know that they have to do a better job of managing risk, controlling expense,and creating new products. Mobile solutions have become an integral part of achieving theseinitiatives.
At Endeavour, our value-add as AGL’s mobile systems integrator is to articulate and to buildmobility solutions that are secure, scalable, regulated, easier to use, and quicker to develop anddeploy.
Challenges to be addressed
The insurance sector has historically been quite conservative in adapting new technology; however,mobile technology and its awareness among customers, in particular, are ideally positioned to helpinsurers establish a competitive advantage.In recent years, wireless technology has become more powerful and even more integrated. Newcapabilities are enabling faster, higher-quality communications among customers, field agents, andmanagement.Some of the challenges that insurers face today are -
Controlling unit insurance cost.
Enhance productivity to control unit insurance cost.
Manage risk and increased regulatory procedures.
Ensure new policies, products,technology are risk-averse.
Keep floating in a shaky financial environment.
Technology awareness among the users specially mobile
Services Offered by Endeavour-The Mobility Company
Endeavour Mobile Centre of Excellence (mCOE) helps insurers achieve their mobility vision byoffering services as below -
Mobility Vision, Implementation Roadmap
Mobile Use Case Articulation
Technology Validation and Design