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boiling point – can citizen action save the world? 201
 
Boiling Point » Can citizen action save the world?
Kumi Naidoo
no. 54 | july 2010
 
Author o this issueKumi NaidooSeries editor Henning Melber Coordination and text editingWendy DaviesProduction, design and layoutMattias LassonPrintersX-O Gra TryckeriUppsala, Sweden, June 2010ISSN 0345-2328ISBN 978-91-85214-57-0Subscribers are kindly requested toinorm the Dag Hammarskjöld Centreo any changes o address or subscription cancellations.Editorial of ceThe Dag Hammarskjöld CentreÖvre Slottsgatan 2SE-753 10 Uppsala, SwedenPhone: +46-(0)18-410 10 00Fax: +46-(0)18-12 20 72E-mail: secretariat@dh.uu.seWebsite: www.dh.uu.seThe opinions expressed in the journalare those o the authors and do notnecessarily reect the views o theDag Hammarskjöld Foundation.
Development Dialogue 
is a orumprovided by the Dag HammarskjöldFoundation since 1972 or criticaldiscussions o international developmentpriorities and challenges. Its mainocus is on North-South relations andalternative perspectives to dominantparadigms.
Development Dialogue 
ispublished in consecutive numbers onaverage once or twice a year.
 
Boiling Point »Can citizen action ave the world?
Kumi Naidoo
Acknowledgment .............................................................5Preace ...............................................................................7Introdction ......................................................................13
Context ..........................................................................................13Overview .......................................................................................16
Chapter 1 » Citizen action and the democratic defcit ........25
The crrent globalied context: Unleahing the power o people...26The danger to civil ociety in or crrent context........................29Citizen action and crrent democratic practice ..............................31Think locally, act globally ..............................................................34Re-raming civil ociety’ pace or the tre ...............................35
Chapter 2 »Re-defning what change mean and how it occr ..........39
From participatory democracy to participatory governance ...........40Improving what we do at the micro level: Delivering ervicemore eectively...........................................................................42How can we innovate at the meo/policy engagement level? .........46How can we innovate at the macro/ytemic level? ........................49Reclaiming civil diobedience .......................................................52
Chapter 3» Accontability ................................................55
Civil ociety and accontability ....................................................55The natre and importance o accontability ...............................55The relevance o accontability or civil ociety ...........................58The level and cope o accontability............................................59Accontability at the global level ..................................................62Civil ociety dynamic: Relation between donor and civilociety organiation ....................................................................64Aeing impact ............................................................................66The capacity-bilding ramework and capabilitie approach ..........67Code o condct ..........................................................................69Moving rom a deenive to a proactive attitde on accontability ...70
development dialoge,no. 53 november 2009
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