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Problem Solving

Problem Solving

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|Views: 1,339|Likes:
Published by shahzad afzal
Problem Solving/Decisi on Making

actual = desired

Problem

The Rational Problem-Solving Process
1. Problem Awareness 2. Problem Definition 3. Decision Making 4. Action Plan Implementation 5. Follow-Through

Problem Awareness
1. Establish trust

Types of Trust
5 Emotional 5 Reliability

Emotional Trust
Never intentionally misrepresent my point of view to other people Don’t break confidences

Reliability
5 5 5

Carry out promises Show up for appointments Return money lent

Overall Trust
Problem Solving/Decisi on Making

actual = desired

Problem

The Rational Problem-Solving Process
1. Problem Awareness 2. Problem Definition 3. Decision Making 4. Action Plan Implementation 5. Follow-Through

Problem Awareness
1. Establish trust

Types of Trust
5 Emotional 5 Reliability

Emotional Trust
Never intentionally misrepresent my point of view to other people Don’t break confidences

Reliability
5 5 5

Carry out promises Show up for appointments Return money lent

Overall Trust

More info:

Published by: shahzad afzal on Dec 14, 2008
Copyright:Attribution Non-commercial

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05/09/2014

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ProblemProblemSolving/DecisiSolving/Decision Makingon Making
 
actual = desiredactual = desired
Problem
 
The RationalProblem-Solving Process
5. Follow-Through5. Follow-Through1. Problem Awareness1. Problem Awareness2. Problem Definition2. Problem Definition3. Decision Making3. Decision Making4. Action Plan Implementation4. Action Plan Implementation

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