3
Acknowledgements 4Summary 51. Introduction 8
1.1. Context of the study 81.2. Approach 9
2. Researchers and museum trends 10
2.1. The changing role of museums 102.2. Improving links between researchers and museums 11
3. Researchers’ needs 13
3.1. The importance of accessing the ‘real thing’ 13
3.2. Approaches to finding objects 143.3. Use of online finding aids 163.4. Physical access to objects 163.5. Online finding aids: Researchers’ expectations 183.6. Challenges in meeting researchers’ needs:
Curatorial expertise 22
3.7. Researchers’ contributions to finding aids 233.8. Key findings 24
4. Museums’ perspectives 27
4.1. Online finding aids and discovery services 274.2. Barriers to putting information online 334.3. Technological challenges and opportunities 374.4. Cultural change and collaboration 414.5. Funding issues 424.6. Key findings 43
5. Conclusions and recommendations 45Glossary 50References 53
Discovering physical objects: Meeting researchers’ needs
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