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Resume - Mitra Wilkenfeld

Resume - Mitra Wilkenfeld

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Published by Mitra Wilkenfeld

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Published by: Mitra Wilkenfeld on Apr 17, 2012
Copyright:Attribution Non-commercial

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07/29/2014

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Mitra L. Wilkenfeld
613 Brookford Place Court Winston-Salem, NC 27104 
Email: mitraleigh@gmail.com Mobile: 714.478.7585
QUALIFICATIONS
…………..…………………………………………………………………………………………………………
..
Self-motivated industrious worker who is dependable and energetic
 
Meticulous problem solver with strong analytical skills
Strong interpersonal skills and enjoy working with others
Client focused with an emphasis on delighting the customer
Computer skills include: Word, Excel, PowerPoint, Outlook, QuickBooks, and Pixfiler
JOB EXPERIENCE
………………………………………………………………………………………………………………………
 
Dec. 2010
 –
Jan. 2012
Kernal Kustard/Brew Nerds
Winston-Salem, NC
Position: Multiple
Lead Supervisor
Promoted in September. Managed 2 retail locations in Winston-Salem, thus was responsible for:
Day-to-day operations of stores with emphasis on sustaining a positive experience for our customers
Balancing petty cash, stocking cash drawers, and banking deposits
Hiring and training new employees to be effective customer service providers
Scheduling and last minute shift coverage
Crisis management to maintain customer satisfaction
Inventorying, stocking, and ordering
Booking events for mobile units
Barista
 
Prepared drinks for customers
Maintained store cleanliness
Stocked storefront
Guest Experience
Sustained a positive experience for guest as cashier/server
Knowledgeable about the menu and business; tested prior to hire
Assisted with preparation for kitchen
Trained new employees to be effective customer service providersSept. 2010
 –
Oct. 2010
JPL Compressor Service, Inc.
Westminster, CA Position: Reception & AR
Called companies for accounts receivable collections
Directed e-mails and phone calls to appropriate staff members
Deposited money received
Updated and organized company financial records
Utilized QuickBooksSept. 2008 - May 2010
Lombard Consulting Services, Inc.
Huntington Beach, CA Position: Administrative
Assisted building forensics experts in preparing for meetings and depositions
Transcribed notes taken in the field and combined them with correlating photos
Created photo evidence databases
Performed secretarial duties
Organized case filesSept. 2007 - April 2008
Davis Inn
Davis, CA Position: InnkeeperSimultaneously managed phone calls, cleaned rooms and common areas, performed check-ins and check-outs,maintained business e-mail account, prepared ordered breakfast, provided room service, and handled conciergeservices.Oct. 2005
 –
Feb. 2007 (various quarters)
Animal Science Department
Davis, CA Position: Student Assistant
Maintained
classrooms and animals’ stalls
 
Daily care of animals (cattle, sheep, goats, pigs, rabbits, mice, and rats)
Setup learning labs
Ca
talogued department’s supplies
 
Performed secretarial duties

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