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Effective Communication Skills

Effective Communication Skills



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Published by unmatchable

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Published by: unmatchable on Dec 16, 2008
Copyright:Attribution Non-commercial


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In recent years there has been a shift in thinking about therole of a manager, much of it articulated in the concept of transformational leadership. Ideas have also been changingabout how best to help middle managers learn. Middlemanagers need relevant skills to help them be flexible andmanage their demanding lives. This course is part of acareer development programme designed for self-pacedlearning. New business forces, demand a differentapproach to the development of employees. Capable andcommitted people have become the critical source of competitive advantage. Emphasis must be shifted fromtraining as a series of top-down intervention to a focus onindividual learning. To know more please visit our web-siteatwww.tnisolution.com.Corporates and social organizations who are interested to provide opportunities for their people to developthemselves will find this course a stepping stone to makingyour middle managers, who have supervisory or managerial responsibilities, become potential changeagents resulting in having a positive effect on theworkplace.This is Course No.5 of our series of “Professional Mgt.Course for Career Development” and credit hours aregiven if Certification is required. (Cert. In Managementawarded by the Institute of Leadership & Management U.K with post-nominal letters of “AMInstLM.”)
This course provides the essentials of effectivecommunication in all its forms relevant to the manager.Emphasis on non-verbal communication and feedback skills complements the coverage of face-to-facecommunication.
Lectures accompanied with lots of workshops, groupdiscussions and activities to ensure that the participantswill apply what they have learnt to real life situations atworkplace.
Workbook material provided.IDEAL PARTICIPANTS
Middle managers, Supervisors, Executives and thosewho aspire to become one of these.
Mr. Thangaraj is a Senior consultant specializing inorgnisational development and industrial relations.Academically, he holds a B.Sc. (Resource Economics),Master of Science and Advance Professional Diploma inManagement. He is currently embarking on a doctorate program at a local university. Thangaraj also attended astint in management at the renowned Sunridge Park management center, U.K. in 1994. In 1999, he wasawarded the coveted “Best Overall Performance”certificate in the AISP examinations conducted by the ISP.Vastly experienced as a trainer, Thangaraj has conductednumerous training sessions for personnel in the senior management and supervisory levels in the area of leadership and supervisory competencies. He hasconducted training for DRB-Hicom, Marconi, NEC,Malaysian Palm Oil Board, Larfarge, EMC, KrisInternational Travel Tours, FELDA and many more bignames.
 All cheques to be crossed and made payable to
Training Network Incorporated Sdn. Bhd.
 Name 1 : _________________________________ Position : _________________________________  Name 2: ________________________________Position: ________________________________Organization : _________________________________ Address: _________________________________________________________________ ________________________________ Phone No: ________________________________Fax No: ________________________________Email Add: _________________________________ Contact Person : ________________________________ 
PSMB – Approved Training Provider PSMB – Approved Training Provider PSMB – Claimable – SBL SchemePSMB – Claimable – SBL Scheme
For further details, please contact Ms Vani at03 2330 8135 or fill up your details below andfax it to 03 2330 8133 or 23308100DATE: TO BE ADVICETIME: 9:00 am to 5:00 pmVENUE: HOTEL IN K.L.

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