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Empowering Mobility for US Leading Insurer

Empowering Mobility for US Leading Insurer

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Published by: estdocs on Apr 20, 2012
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08/17/2012

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 1 © 2012, Endeavour Soft 
Empowering Mobility for US’
 A leading insurer and marketingoffers a broad spectrum of life insbenefits to serve the financial anStates.The client recently announced thquoting application powered by Eis working as their niche mobilityand technical services.
Mobile and it’s impact on Insuran 
The insurance industry has becomevolving regulatory requirementslarge insurers realize that survivalrisk-averse insurance products abusiness processes.
 
Historically, insurers have alwaysas technology and the mobile i
ware Technologies
s leading insurer
 
name for a group of affiliated domestic lif urance, fixed annuities, accident & health pestate planning needs of its customers the mobile application “Rapid Rater on Mobndeavour for iPhone and Android smart phvendor and helping the client with mobile
ce
e very competitive and insurers continue to, an unstable economy, and more demanand success in the industry will depend upd adaption of new tools and technologybeen followers when it comes to technologdustry have evolved, insurers are forcede insurers, the clientoducts, and worksiteroughout the Unitedile,” the new mobilene users. Endeavouradvisory, innovationface challenges fromding customers. Then innovation of newto optimize currentadaption; however,by their agents and
 
 2 © 2012, Endeavour Software Technologies
customers to look at mobile as an innovative tool to disseminate information. A mobile vision andstrategy has become one of the key components of insurer’s growth strategy.The right mobility strategy can help save money, mitigate risk, and increase productivity of insurers.It can also engage and retain current policyholders for long term, attract new customers andenhance the productivity of mobile workers. Ever-more-powerful and fast data networks,smartphones and tablets, and mobile enabled solutions are being packaged into attractive productsthat promise fast, hard-dollar ROI for insurers and help them optimize unit insurance cost.Insurance companies know that they have to do a better job of managing risk, controlling expense,and creating new products. Mobile solutions have become an integral part of achieving theseinitiatives.
 
At Endeavour, our value-add as client’s mobile systems integrator is to articulate and to buildmobility solutions that are secure, scalable, regulated, easier to use, and quicker to develop anddeploy.
Challenges to be addressed
The insurance sector has historically been quite conservative in adapting new technology; however,mobile technology and its awareness among customers, in particular, are ideally positioned to helpinsurers establish a competitive advantage.In recent years, wireless technology has become more powerful and even more integrated. Newcapabilities are enabling faster, higher-quality communications among customers, field agents, andmanagement.Some of the challenges that insurers face today are:
 
 
Controlling unit insurance cost.
Enhance productivity to control unit insurance cost.
 
Manage risk and increased regulatory procedures.
Ensure new policies, products, andtechnologies are risk-averse.
 
Financial volatility.
Keep floating in a shaky financial environment.
 
 
Competition
 
 
Technology awareness, especially among mobile technologies.
 Services Offered by Endeavour-The Mobility Company
Endeavour’s Mobile Centre of Excellence (mCOE) helps insurers achieve their mobility vision byoffering the below services:
 
 
Mobility Vision, Implementation Roadmap
 
Mobile Use Case Articulation
 
Technology Validation and Design
 
Advisory Services
 
Development Services
 
Testing and Integration Services
 
 3 © 2012, Endeavour Software Technologies
Case Study –Empowering Insurance Agents on Mobile
The client’s structured settlements division is the premier provider of physical injury settlementsthrough its specialized providers. They are market leaders in writing structured settlementannuities for the last six years and have been in the business for over a quarter century. The teamhas been supporting injured victims and their structured settlement brokers have extensiveexperience in the industry.
The Solution –Suite of Mobile Applications
The client is committed to providing its valued distribution partners with the best-in-class mobileexperience. It leverages mobility to offer new and innovative tools to grow and manage businessanytime, anywhere. Endeavour is assisting the client in an advisory capacity to bring mobileinnovation and technical services for the development of a suite of mobile solutions.
Rapid Rater Application
Rapid Rater on Mobile, Powered by Endeavour, allows agents to generate immediate, personalizedquotes for life products and one-touch calling to the client’s National Sales Desk. The users will beable to get access to the premium quotes anytime, anywhere.
The
Rapid Rater on Mobileapplication is the first in a series of content-rich, innovative mobile tools provided for producers.The client’s new, state-of-the-art optimized app gives producers on-the-go access to Rapid Rater,providing fast, customized quotes for best-selling products including:
 
Secure Lifetime GUL®
 
Select-a-Term®
 
ROP Select-a-Term®
 
Select-a-Term®/ ROP comparisonsThe Agents toolkit on Mobile allows users to have access to the following functionalities on theiriPad:
 
Calculators/ Quoting Tools.
Agents can create quotes for their customers, save themfor later reference and also share them via email.
 
Integrated Calendar.
Agents can manage their personal and business calendars andrefer to case files for business appointments.
 
Case Files.
Agents have access to all the case files. They can view alerts / notificationsof pending cases, policy changes and policies at risk. The Agents can also view all thehistorical work completed for the customer and manage cases end to end from thesolution.
 
Create and manage contacts groups.
Agents can add contacts and create groups tomanage these contacts and their profiles.
 
Forms and Ticketing.
Agents can create tickets and monitor them from the solution.They can also download product forms, complete them and share with the customer.

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