Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Save to My Library
Look up keyword
Like this
1Activity
0 of .
Results for:
No results containing your search query
P. 1
Karakteristik Pelanggan_Murnajati Qib E

Karakteristik Pelanggan_Murnajati Qib E

Ratings:

1.0

(1)
|Views: 549|Likes:
Published by sheeno2607

More info:

Published by: sheeno2607 on Apr 21, 2012
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PPTX, PDF, TXT or read online from Scribd
See more
See less

04/20/2014

pdf

text

original

 
 
Mariyatul QibtiyahHari ParatonTim LSH-RSUD Dr.Soetomo
Pelatihan Pelayanan Prima, Murnajati 2012 1
 
Tujuan Sesi
Pada akhir sesi peserta dapat menjelaskan:
Pengertian pelanggan
Karakteristik pelanggan
Karakteristik petugas
hebat
Harapan pelanggan
Menciptakan kesan positif
Pelatihan Pelayanan Prima, Murnajati 2012 2
 
Skema Bisnis
Finansial
Pelanggan
BisnisinternalKaryawan Pertumbuhan
Pelatihan Pelayanan Prima, Murnajati 2012 3

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->