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Glynnis Bohannon vs. Facebook, Inc. Complaint

Glynnis Bohannon vs. Facebook, Inc. Complaint

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Published by Eric Goldman

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Published by: Eric Goldman on Apr 24, 2012
Copyright:Attribution Non-commercial

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11/25/2013

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'Firs,t
Amended
SUMMONS
SUM-10(0
(CITACIONJUDICIAL)
FRCUTUEOL
(SOLO
PARA USO DE
LA
CORT5E7j
NOTICE
TO
DEFENDANT:
E'ACEBOOK,
INC.
(A
VISO AL
DEMANDADO):
Th
1
)--
YOU
ARE
BEING
SUED
BY
PLAINTIFF:
GLYNNIS
BOHANNON,
(LO EsTA
DEMANDANDO
EL
DEMANDANTE):
individually
and
on
behalf
of
her
minor
child
I.B.
and
on
behalf
of
all
others
similarlysituated,
NOTICEI
You
have
been
sued.
The
court
may
decideagainst
you
without
your being
heard
unless
you
respond
within
30
days. Read
the
informationbelow.
You
have
30
CALENDAR
DAYS
after
this summons
andlegal
papers
are
served
on
you
to
file
a
written response
at
this
court
and
have
a
copy
served
on
the
plaintiff.
A
etter
or
phonecall
will not
protect
you.
Your
writtenresponse
must
be
in
proper
legal
form
if
you
want
the
court
to
hear
you:.
case.
Theremay
be
a
court
form
that
you
can
use
for
your response.
You
can
find
these
courtformsand
more
information
at
the
CaliforniaCourts
Online
Self-Help Center
(www.courtinfo,ca.gov/sefhep),
your
county
law
library,or the
courthouse
nearestyou.
If
you cannot
pay
the
filing
fee,
ask
the
court clerk
for
a
ee
waiver form.
If
you
donot file
your response
on
time,
you
may
lose
the
case
by
default,
and
your
wages, money,
and
propertymay be
taken
without
further
warning
from
the court.
.There
are
other
legal
requirements.
Youmay
want
to
call
an
attorney
right away.
If
you
do
not
know
an
attorney,
you may want
to
call
an
attorneyreferral service.
If
you
cannot
afford
an
attorney,
you may
be
eligible
for
free legal
services
from
a
nonprofit
legal
services
program. You
can
locate
these
nonprofit
groups
at
the
California
Legal
Services
Web
site
(www.lawhe/pcalifornia.org),
the
California
Courts Online
Self-Help
Center
(www.courtinf
ocagovlself
help),
or
by
contacting
your
local court
or
county
bar
association.
NOTE:
Thecourt
has
a
statutory
lien
for waived
fees
and
costs
on
any
settlement
or
arbitration
award of
$10,000
or
more
ina
civil
case. The
court's
lien
must
be paid
before
the
court
will
dismiss
the
case.
1AVISOI
Lo
han demandado.
Si1
no
responde
dentro
de
30
di'as,
la
Corte
puede
decidir
en
su
contra
sin
escuchar
suversion,
Lea
/a
inforinacibn
a
continuacidin
Tiene
30
DIAS DE
CALENDA
RIO
despu~s
de
que
le
entreguen
esta
citacibn
ypapeles
lega/espara
presentar
una
respuesta
per
escrito
en
esta
codte
y
hacer
qUe
se
entregUe
una copia
al
demandante.
Una
carfa
o
una
flamada
telefdnica
no
lo
protegen.
Su
respuesta
por
escrito
tiene que
estar
en formato
legal
corrocto
si
desoa
qua
procesen
su
caso
en/la
Corte.
Es
posible que haya
Ufl
formularic,
que
ustedpuedausarpara
su
respuesta.
PUede
encontrar
estos
forrnulariois
de
Ia
codfe
y
mds
informacidn
en
et
Centro
de
Ayuda
de
las
Codtes
de
California
(www.sucorte.ca.gov),
en
Ia
biblioteca
cde
eyes
de
sU
condado
a
en
la
Corte
que
le
quede
mas
cerca.Si
no
pUede
pagar
/a
cuota
de
presentacidn,
pida
a/
secretanio
de
la
corte
que le
d6
Ur
formUlaric
de
exencidn
do
pago
de
cuotas.
Si
no
prosenta
su
respuesta
a
tiempo,
pUedo
perder
el
caso por
incump/imionto
y
]a
code
le
podr6
quirar
su
sueldo, dinero
y
biones
sin mas advodtencia.
Hay
otros
requisitos
legales.
Es
recomendable
qUe
llarne
a
un
abogado
inmediatamente. Si
no
conoce
a
un
abogado,puede Ilamar
a
un
servicioderemisicin
a
abogados.
Si
no
pUede
pagar
a
uin
abogado,
es
posible
que cumpla con
los requisitos para
obtener servicios
legales
gratUitos
de
un
programa
de
servicios
lega/es
sinfines
de
lucro.Puede
encontrar
estos
grupos sin
fines
de
lucre
en
e/
sitio
web de
Ca/ifornia
LegalServices,
(www.lawhelpcalifornia.org),
en
e/
Centro
de
Ayuda
de
lasCodtes
de
California,
(www.sucorte.ca.gov)
o
ponidndose
en
contacto
con/la
codte
a
el
colegio
de
abogados
locales.
A
V/SO:
Per ley,
la
carte
tione
derecho
a
reclamar las cuotas
y
los
costos
exentos
per
inlponer
un
gravamen sebre
cue/quier
recuperacidn
de
$10,000
6
m~s
de
valor
recibicla
mediante
uin
acuerdo
e
Una
concesibn;
de
arbitraje
en
un
case
dederecho civil.
Tiene
que
P
gar
Li/
gamon
de
la
cedte
antes
do
que
]a
codte
pueda
desochar
e/
case.
I
e
name
andl
address
ol
the
court
is:
CASE
NUMBER:
(El
nombro
y
direccidn
de
la
corte
es):
(N~,,em
del
Caso):
Santa
Clara
County
Superior
Court
11C295
191
N.
First
Street
San
Jose,
CA
95113
The name,
address,
and
telephone
numberofplaintiff's attorney,
or
plaintiff without
an
attorney,
is:
(El
nombre,
la
direccidn
y
e!
nr~mero
do
told fono
del abogadodel
domandante,
o
deldomandante
quo
no
tione
abogado,
es):
John
R.
Parker,
Jr.,
Esq.
(SBN
257761)
916-448-9800
916-669-4499
KERSHAW,
CUTTER
&
RATINOFF,
LLP
AJ
401
Watt
Avenue
ao,
Sacramento,
CA
95864
D
DATE:
!A
?Q..
,Deputy
(Fecha)
UA
8
011?
(Secreta'T
c*.
(Adjunto)
('Forproof
of
servi
'
f
d
q4
hs,
use
Proof of Service
ofl
Sum
mons
(form
POS-O
10).)
(Para
pruoba
do
entrega
do
es/acitati6n use
e/
formularlo
Proof of
Service
of Summons,
(P05-010)).
NOTICE
TO
THE
PERSON SERVED:
You
are
served
ISEALI
1.
as
an
individual
defendant.
2.
as the
person sued
under
the
fictitious
nameof
(specify):
3.
on
behalf
of
(specify):
Ta.CeJ1oi)lb
c,
V1
C
under:
V
CCP
416.10 (corporation)
CCP
416.60
(minor)
SCCP
416.20(defunct corporation)
~
jCCP
416.70 (conservatee)
ZiiCCP
416.40 (association
or
partnership)
Z
CCP
416.90 (authorized
person)
_____________
~other
(specify).
4i\J
by
personal delivery
on
(date)'
4)
'il2.-
Page
lof
1
Form~
dopted
for
Mandatory'
Use
%SUMMONS'
Jeal
Code
of
Civil
Procedur'e
§
12.20,465
Ju~dicial
ouncil
of
California
Sout
SUM-i
00
[Rev.
July
1.
20091
k s
 
I
C.
Brooks
Cutter,
SBN
121407
w
O
John
R.
Parker,
Jr.,
SBN
257761
V4~-ikF
i
3:0
2
KERSHAW,
CUTTER
&
RATINOFF.
LLP
*
(
401
WattAvenue
3
Sacramento,
CA
95864
4
Telephone:
(916)
448-9800Facsimile:
(916)
669-4499
5
6
Attorneys
for
Plaintiff
7
SUPERIORCOURT
OF
THE
STATEOF
CALIFORNIA
8
COUNTY
OF
SANTA
CLARA
9
10
GLYNNISBOHANNON,
individually
and
on
behalf
of
herminorchild
I.B.
and
on
behalf
of
Case
No.
1 12CV219256
11
all
others
similarlysituated,
FIRST
AMENDED
CLASS
ACTION
12
Plaintiffs,
COMPLAINT
13
v.JIURY
TRIAL
DEMANDED
14
FACEBOOK,
INC.,
15
Defendant.
16
________________
_
17
18
Plaintiff
GlynnisBohannon,
individually
and
on
behalf
of
the
class
describedbelow,
by
1
9
theirattorneys,makethefollowingallegationspursuant
to
the
investigation
of
counsel
and
based
20
upon
information
and
belief,
except
as
to
allegationsspecifically
pertaining
to
Plaintiff
and
21
counsel,
which
are
based
on
personalknowledge.
22
1.
OVERVIEW
OF
THEACTION
23
1
Plaintiff
brings
this
class
action
on
behalf
of
herself
and
other
parents
and
24
guardianswhose
minor
children
purchased
from
defendantFacebook
a
virtual
good,
incurring
25
charges
for
voidablepurchases
that
Facebook
has
misrepresented
to
be
"final."
and
26
nonrefundable.
27
2.
In
addition
to
its
distinction
as
operator
of
thelargest
social
network,Facebook
28
also
provides
a
paymnent
system,
Facebook
Credits,
for
users
to
makepurchaseswithin
First
AmendedClassAction
Complaint
 
I
Facebook.
Forexample,a
user
can
purchase
a "virtual
flower"
to
"send"
to
another
friend,2
causing
a
picture
to
appear
on
the
friend's
page.
A
user
can
also
useFacebook
Credits,
which
3
the
user
has
purchased
from
Facebook
in
exchange
for
real-worldcurrency,
to
acquirepoints,4
coins,
orvirtual
currency
withinFacebookApplications
or
"Apps"
that
appearwithin
the
5
Facebook
site.
6
3.
Facebookknowsthatmany
of
its
users
are
minors.Facebookspecificallypermits
7minors
to
register
and
use
its
service:
Facebook's
Statement
of
Rights
and
Responsibilities
8
requiresonlythat
a
user
be
at
least
thirteen
years
of
age.
Furthermore,
in
order
to
create
a
9
Facebook
account,
auser
mustspecify
hisor
her
date
of
birth.Through
its
StatementofRights
1
0
and
Responsibilities
contract,
Facebookspecificallyrequires
that
-users
agree
"not
[to]
provide
11I
any
falsepersonalinformation
on
Facebook."Millions
of
Facebook's
users
havethereby
told
12
Facebook
that
they
are
minors,
and
Facebook
has
actual
knowledge
of
each
of
its
minor
users'
13
age
andstatus
as
a
legal
infant.
Furthermnore,
users'
youth
is
readily
appafentthrough
the
14profilesthey
create
on
Facebook.
For
example,millions
of
userssay
theyareenrolled
in
junior
15
high
school,middle
school,
or
highschool.
16
4.
Facebook
has
uniformly
toldall
of
its
usersthatpurchasesthrough
Facebook
17
Credits
arefinal,
includingpurchases
within
Apps
and
purchases
of
v'irtual
goods.
Facebook's
1I8
Payments
Terms
says
"Don'tcommit
to
a
transactionunless
you
areready
to
pay,
because
all
19
salesare
final."
'When
consumers
seek
refunds
f-rm
Facebook,Facebook
denies
that
it
is
20
obliged
to
provide
such
refunds.21
5.
Plaintiff
bringsthis
action
for
monetary,
declaratory
and
equitable
relief
under
22
California's
contract
laws,the
CaliforniaConsumers
Legal
Remedies
Act
at
California
Civil
23
Code
§
1750
et
seq.,
California
Business
and
ProfessionsCodeSections
17200
et
seq.,
and/or
for
24
UnjustEnrichment.
25
IL
JURISDICTION
AND
VENUE
26
6.
This
Court
has
personal
and
subjectmatter
jurisdiction
over
this
case.This
Court
27
has
personal
jurisdiction
overDefendant,
who
is
a
Californiacitizen.
The
amount
in
controversy
28
exceeds
the
jurisdictional
minimum
for
unlimitedsuperiorcourt.
FirstAmended
Class
Action
Complaint

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