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HP
Gov’t IT
Professionals SurveyQuickRead Report
March 2012
METHODOLOGYA custom online survey of 100 government IT professionals at the local, state or federal level
 
QUESTIONS
1.
 
 As an IT professional, which area of work are you currently responsible for? Please select all thatapply.
Response %
IT purchases67%
 Network 58%Desktop applications 58%Troubleshooting 57%Hardware 54%Internet services 54%Other 21%2. Do you work for a government agency at either the national, state or local level?
Response %
State 40%Local 33%Federal 27%3. How would you describe your role?
Response %
I am a full-time government employee (not a contractor) 75%I am a contractor for a government agency 25%
All decimals are rounded to the nearest percentage point. This may result in certain numerical totals adding up to slightly more or slightly lessthan 100%.
 
Wakefield Research H
P Gov’t IT Professionals QuickRead
March 2012Page 2 of 8
4. Do you feel you understand what Gov 2.0 entails?
 
Response %
Yes 57%No 43%5. Which Gov 2.0 tools does your government agency use? Please select all that apply.
Response %
Video and multimedia sharing 53%Social networks (government specific) 50%Blogs 45%Social networks (general) 44%Podcasting 40%Syndicated web feeds (RSS) 34%Collaboration suites 26%Wikis 24%Virtual worlds 23%Other 1%None 22%
QuickFacts
±
 
Gov 2.0 (net) 78%6. What do you feel is the main barrier to the adoption of Gov 2.0?
 
Response %
Security concerns 40%Lack of budget 20%Technical expertise/ability 14%
Lack of a compelling “need” or “reason”
14%Uncertainty regarding what resources are available 7%Other 0%None 6%
QuickFacts
 Any (net) 94%
±
 
Data under “Quick
F
acts” were derived from the responses, not included as response options that were read dur 
ing fielding. We includeQuickFacts in instances where we feel they will be helpful.
 
Wakefield Research H
P Gov’t IT Professionals QuickRead
March 2012Page 3 of 8
7. What do you feel would be the main benefit of a Gov 2.0 initiative?
 
Response %
Collaboration between agencies 26%Improved services to the public 19%Citizen participation in government 17%Government transparency 17%Innovation by government 13%Other benefits 2%Gov 2.0 offers no benefits 6%
QuickFacts
 Any (net) 94%8. What is the best way to encourage Gov 2.0 at your agency?
Response %
Increase technology budget 25%Management takes the lead 19%Demonstrate ROI or other benefits 19%Consulting by outside social media experts 15%Examples of corporate best practices 13%Other 2%None 6%How would you indicate your level of agreement with the following statements?9. My government agency understands what Gov 2.0 is.
Response %
Strongly disagree 6%Disagree 12%Neither agree nor disagree 33% Agree 35%Strongly agree 15%
QuickFacts
Disagree (net) 18% Agree (net) 50%
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