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Welcome to the first edition of the quarterly NEA Cymru Fuel Debt Bulletin, which is part of a project Assisting Fuel Poor Communities in Wales (see below for further detail). As more and more households (it is estimated that 400,000 households in Wales are in fuel poverty) feel the impact of increasing fuel prices over the last few years and experiencing the effects of the austerity measures, public spending cuts and welfare reform, the provision of good quality in-depth fuel debt advice is more in need than ever. From NEAs previous work into fuel debt advice, it has been identified that there is often no support network available for frontline advisors dealing specifically with fuel debt. This can leave advisors, who are dealing with very complex, emotive issues, feeling isolated and uninformed. NEAs quarterly bulletin will cover the latest news, information and issues that affect the provision of fuel debt advice nationally and Wales. Assisting Fuel Poor Communities Energy Bill Revolution The Big Switch Welfare Reform Act 2012 A word from our Sponsor NEA Update
NEA Cymru has received sponsorship from Scottish and Southern Energy plc to roll out a project in Wales to assist fuel poor communities in Wales. From NEAs previous work into fuel debt advice, it has been identified that there is often no support network available for frontline advisors dealing
specifically with fuel debt. This can leave advisors, who are often dealing with very complex, emotive issues, feeling isolated and uninformed. The aim of the project is for NEA to establish an Advice Agency Network in Wales to provide support, guidance and mentoring to agency staff that regularly
provide fuel debt / energy bill advice. The project will include: Delivery of a tailored Fuel Debt Advice Training course for Wales to incorporate the differences in policy and the different schemes available through the devolved administration
An Advice Agency Network, which will consist of meetings, newsletter updates and mentoring advice and support for participating agencies. NEA is hoping to work / link in with the established Financial Capability network in Wales.
For further information about the project, please contact Jimmy Pugh at jimmy.pugh@nea.org.uk
NEAs one day Fuel Debt Advice Training Course is an ideal introduction for advice workers involved with clients who are in fuel debt or for the more experienced advisor as a structured update. The training course raises awareness and aims to give participants a clearer understanding of the pathways involved in resolving fuel debt. NEA is currently identifying venues and dates for the Fuel Debt Training Courses which will be released in the near future. To register initial interest please contact: Lynsey.thompson@nea.org.uk
Trading Scheme & Carbon Floor Price) back to households, it could provide billions of pounds to help insulate the UKs homes. The benefits could be immense it could bring 9 out of 10 homes
out of fuel poverty, lower peoples bills, cut carbon emissions AND create jobs. For more information on the Energy Bill Revolution go to www.energybillrevolution.org
introduced in 2012 under the Welfare Reform Act 2012 which received Royal Assent on the 8th March 2012 maximising income may become more difficult in the future. In this article an overview of changes to the benefit system in 2011 / 2012 will be provided and identify particular areas of concern. The Bill makes significant changes to the benefits system which includes: Restricting Housing Benefit (HB) entitlement for social housing tenants whose accommodation is larger than they need. Caps the amount of benefit income that can be claimed by households. Abolishes Disability Living Allowance (DLA) and
introduces the Personal Independence Payment Limits the payment of contributory Employment Support Allowance (ESA) to 12 months. Increasing the Working Tax Credit (WTC) working hours requirement for working couples from 16 hours to 24 hours. WTC and CTC backdating reduced to one month. Local Housing Allowance (LHA) rates will be increased in line with the Consumer Price Index instead of the market rents thereby losing the connection with actual rents.
hundreds of pounds a year. More than two in every five Welsh consumers have never switched their energy supplier. Many of those who have switched have done so just once, switching from separate gas and electricity suppliers to a dual fuel deal. That means as many as eight out of ten households in Wales could be paying more than they need to heat their homes. All the messages from the regulator suggest that consumers get the best
deal by switching supplier regularly. This keeps the market active and encourages suppliers to compete. Yet a clear majority of consumers in Wales are completely switched off by the prospect of switching. Just one in eight households are regular switchers, changing every year or two in order to keep their costs down. To read the full findings of the report go to: http://www.consumerfocus .org.uk/wales/files/2012/0 1/Switched-off-EnglishWEB.pdf
And we have advice for you if you would find it helpful to use appliances which are designed to
NEA Update
Reports
NEA monitors relevant research reports and below is a list of published reports you may find of interest; http://www.barnardos.org.uk/pricedoutreport.pdf - a report on the impact of fuel poverty on families living on low incomes NEA's Green Deal and ECO Consultation Response to DECC. January 2012. http://www.consumerfocus.org.uk/files/2012/03/Off-grid-fuels.pdf Off-grid fuels An investigation of the off-grid energy market. If you do not wish to receive future editions of the Fuel Debt Advice Bulletin, please let us know by emailing us at info@nea.org.uk NEA is an independent charity reg. no. 290511. Company limited by guarantee. Registered in England no. 1853927. Registered office: 6th Floor (Elswick), West One, Forth Banks, Newcastle upon Tyne, NE1 3PA Tel: 0191 261 5677 Fax: 0191 261 6496 Email: info@nea.org.uk Web: http://www.nea.org.uk