private, known only to participants.
The ultimate authority belongs tothe participants themselves.
Mediation: A Guide to Conflict Resolution - U.Tulane
Mediation is a means to resolve disputes withoutresorting to litigation or other adversarial modes of dealing with conflict. By seeking a "win-win" solution,acceptable to both sides, mediation promotes betterunderstanding among disputants. It also costs less,results in more lasting agreements than litigation, andcan be used for emotionally sensitive disputes whereother forms of conflict resolution are inappropriate.As a result, mediation has proven useful in a wide rangeof arenas including parent-child and family disputes,divorce, business and organizational disputes,environmental conflicts, community/neighborhoodconflicts, and victim-offender mediation.Mediation activities makes extensive use of negotiationskills, communication skills, conflict dynamics andanalysis, and mediation concepts and techniques.
1) Conflicts are part of life's experiences and havepositive value.
Conflict is not the exception. It is the norm and familarto everyone. Conflicts have meaning. When thismeaning is understood disputants have an opportunityto improve and change their situation.
2) The peaceful expression of conflict within the