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Types of Decision Support Systems

Types of Decision Support Systems

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Published by: curlicue on Dec 18, 2008
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03/16/2011

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Types of DecisionSupport Systems(DSS)
 
by Dan Power 
 Decision Support Systems (DSS) are a classof computerized information system thatsupport decision-making activities. DSS areinteractive computer-based systems andsubsystems intended to help decisionmakers use communications technologies,data, documents, knowledge and/or modelsto complete decision process tasks.A decision support system may presentinformation graphically and may include anexpert system or artificial intelligence (AI).It may be aimed at business executives orsome other group of knowledge workers. Typical information that a decision supportapplication might gather and present wouldbe, (a) Accessing all information assets,including legacy and relational datasources; (b) Comparative data figures; (c)Projected figures based on new data orassumptions; (d) Consequences of differentdecision alternatives, given past experiencein a specific context.
 
 There are a number of Decision SupportSystems. These can be categorized into fivetypes:
Communication-drivenDSS
Most communications-drivenDSSs are targetted at internalteams, including partners. Itspurpose are to help conduct ameeting, or for users tocollaborate. The most commontechnology used to deploy theDSS is a web or client server.Examples: chats and instantmessaging softwares, onlinecollaboration and net-meetingsystems.
Data-driven DSS
Most data-driven DSSs aretargeted at managers, staff andalso product/service suppliers.It is used to query a databaseor data warehouse to seekspecific answers for specificpurposes. It is deployed via amain frame system,client/server link, or via theweb. Examples: computer-based databases that have aquery system to check(including the incorporation of data to add value to existing
 
databases.
Document-driven DSS
Document-driven DSSs aremore common, targeted at abroad base of user groups. Thepurpose of such a DSS is tosearch web pages and finddocuments on a specific set of keywords or search terms. Theusual technology used to set upsuch DSSs are via the web or aclient/server system. Examples:
Knowledge-driven DSS:
Knowledge-driven DSSs or'knowledgebase' are they areknown, are a catch-all categorycovering a broad range of systems covering users withinthe organization seting it up,but may also include othersinteracting with theorganization - for example,consumers of a business. It isessentially used to providemanagement advice or tochoose products/services. Thetypical deployment technologyused to set up such systemscould be slient/server systems,the web, or software runnungon stand-alone PCs.
Model-driven DSS
Model-driven DSSs are complex

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