Copyright 2005, AIT Group Inc. All rights reserved.
Lean Six Sigma Glossary
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ordered actions used to achieve a clean, well-organized workplace; Sort, Simplify, Sanitize,Standardize, Sustain
categories representing the sources of variation (Man, Method, Material, Measurement, Mother Nature, Machine)
Defects, Over Production, Transportation, Waiting, Inventory/Storage, Motion, Processing
used to refer to variation that happens in the same way from worker to worker, hour tohour, lot to lot, etc.; on a control chart, common causes by definition
fall within control limits. Seealso Special Cause.
a graphical tool for monitoring a process and/or for determining where variation lies; controlcharts show results over time, with +/- 3σ boundaries representing the upper and lower control limits(UCL/LCLs)
standard methods implemented during the “control” phase of the DMAIC process include:fix, minimize, standardize, measure and monitor, communicate and audit
input variables (x’s) that can be changed to see the effect on Process Output Variables(y’s); sometimes called “Knob” Variables
Critical Characteristics (in FMEA):
those items which affect customer safety and/or could result in non-compliance to regulations and thus require controls to ensure 100% compliance; these are usually process“settings” such as temperature, time, speed, etc.
x’s that the tools (FMEA, DOE, SPC,etc.) and significant process knowledge have
tohave a major impact on the variability of the y’s
Current Controls (in FMEA):
are the mechanisms (for both design and process) which prevent the cause of the failure mode from occurring, or detect the failure mode, should it occur, before the product reachesyour “customer”; for example current controls include SPC, inspections, written procedures, training,preventive maintenance and all other activities that ensure a smooth running process
Cycle Time (C/T):
time that elapses between one product exiting the process to the next product coming outor the time it takes to complete a process step; typically the value-added time.