ACKNOWLEDGEMENT

With a deep sense of satisfaction and gratitude to THE PRINCIPALS MRS. RUKSHANA BILLIMORIA AND MR. HARISH SUVARNA AND THE TRAINING COORDINATOR MRS.DELCY JOSEPH AND The GENERAL MANAGER- MR. JHON THAMES AND Training Manager- MR. RAINA & all Heads of Departments along with staff members of CROWNE PLAZA DUBAI I wish to place on records that the training was imparted in a highly congenial atmosphere true to the reputation CROWNE PLAZA DUBAI has been of immense value to me and it will be my endeavor to put into practice all that I have learnt to sharpen my skills and develop my skills and develop my personality.

It is because of their ardent and consistent efforts I was able to imbibe so much, which was not possible in such short time. The training has helped me to inculcate the right kind of skills, knowledge & attitude to make a career as a successful hotelier.