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This is certify that Md. Akhtar-Uz-Jaman is a student of BBA (11th Batch), Department of Accounting & Information System, University of Rajshahi, Roll No- 07117038, session 2006-07. For the partial accomplishment of his academic curriculum, he has successfully completed his Internship Report on Customer Care Management of Shahjalal Islami Bank Limited, Rajshahi Branch. Report that has been prepared and submitted on above topic under my supervision seemed to be original to me incidentally.
Dated:
Dr. Madan Mohan Dey Professor Department of Accounting & Information System University of Rajshahi Rajshahi