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Meerut 2G Benchmark Report

February 2012

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Executive Summary Meerut


Meerut Population Area Population Density
Meerut Operators Airtel Vodafone Docomo Idea RCOM CDMA TATA CDMA

Details 3,447,405 272 km 1342 /km


Band of No. of 2G Operation Cells* (MHz) 1800 900 1800 900 850 850 471 306 361 339 -

Tech GSM GSM GSM GSM EVDO EVDO

Subscribers (UP West Circle) 6620368 9413864 8528526 9829965 467950 8528526

*No of Cells is an indicative no the cells encountered during the drive


Subscriber figures are for UP West Circle taken from the latest COAI report. *TATA & Reliance Subs includes GSM + CDMA.

Demographics of Meerut

Meerut is a metropolitan city in the Indian state of Uttar Pradesh. It is an ancient city located 70 km (43 mi) northeast of the national capital New Delhi, and 453 km (281 mi) northwest of the state capital, Lucknow. It is the second largest city in the National Capital Region of India (the largest being Delhi), the 16th largest metropolitan area and 17th largest city in India. It ranked 292 in 2006 and 242 in 2010 in the list of largest cities and urban areas in the world and is the second fastest developing city in Uttar Pradesh (after Noida). It has the 2nd largest army cantonment in the country. The city is one of the largest producers of sports goods, and the largest producer of musical instruments in India.

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Section 1

Benchmarking Methodology
Benchmarking Equipment and setup Data Collection Details Voice Testing Algorithm Data Testing Algorithm Strategic Location Testing Benchmarking KPIs: Score Evolution Voice & Data KPI weightages

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Benchmarking Equipment and Setup


The XCAL MO is a drive test data collection and analysis system for mobile networks. XCAL tool is a system that collects radio performance and QoS Key Performance Indicators (KPIs) of wireless networks. It is built upon a modular platform for Quality of Service (QoS) wireless network drive testing, RF Optimization and Competitive network benchmarking. The systems uses specially configured commercial phones attached to controlling device in isolation chambers to perform various test such as voice call, data calls, video calls etc. The equipment is flexible in configuration supporting a maximum of 20 handset devices on the same testing platform.

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Data Collection Details


A benchmarking activity, was carried out in Meerut for across the city. The details of the activity are:
Measurement Period : 15th Jan 2012 to 11th Feb2012 Measurement time during the day : 8 AM to 9 PM Measurement days during the week : Monday to Saturday The drive route was created to cover the dense population area , key commercial area, key residential area. The city was divided into 5 clusters/areas.

CL -1 Ishwar Nagar, Kanjar Mohalla, CL-2 Prem Puri , sharda Puri Ph1 CL-3 Beripura, Muftiyan , Islamabad CL-4 Garh Raod, Tejgarhi, Prabhat Nagar

CL- 5 Sharma Nagar, Jawahar Nagar.

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Voice Testing Algorithm


Test Details
No of Operators tested

Specifications
2G Network (Airtel, Docomo, Idea, Vodafone, Reliance CDMA, Tata CDMA) 3 mins (180 Secs) 10 Secs

Voice Test Algorithm


Call Duration Idle time in between calls

Continuous call for 3 minute duration with 10 seconds of Idle time. Speech samples (DL and UL) are sent and received which provide the MOS score for voice quality. This was repeated for the entire duration of collection

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Data Testing Algorithm


Test Details
No of Operators tested

Specifications
GSM Network (Airtel, Docomo, Idea, Vodafone) EVDO Network (Reliance, Tata)

No
1 2 3 4 5 6 7 8

HTTP Websites
google.com facebook.com nimbuzz.com airtel.in vuclip.com youtube.com admob.com nokia.com

Data Test Algorithm


Attach and PDP Activation Ping FTP Download FTP Upload HTTP Email send Email Receive Before every test 3 times - 32 bytes on www.google.co.in 10 MB (for EvDo), 500KB (for GSM) from server 1 MB ( for EvDo), 100KB (for GSM) to Server 8 different websites. 100 KB Email to SMTP server 100 KB Email from POP3 server

After every application test, we have 5 sec Idle time before the next Application is tested.

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Strategic Location Testing


Strategic Locations
No of Operators tested

Specifications
GSM Network (Airtel, Docomo, Idea, Vodafone) EVDO Network (Reliance, Tata) Data Test Algorithm 8 different WAP sites 10 MB (for EvDo), 1MB (for GSM) from Server 100 KB Email to SMTP server 100 KB Email from POP3 server SMS send to same number (160 char) MMS send to same number 15 Kb

WAP Test FTP Download Email send Email Receive SMS MMS

WAP sites wap.google.com m.facebook.com m.samsungmobile.com wapin.com m.vuclip.com m.youtube.com m.admob.com m.sonyericsson.com

Apart from the above tests during the drive, at 5 strategic locations across the city, additional stationary tests were carried out. These locations are important locations of the city. 1. Abu Lane 2. Begam Pul 3. Roadways Bus Stand 4. Sadar Bazar 5. Shastri Nagar

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Benchmarking KPIs: Score Evolution


Top 20% percentile draws the border line to T global to 20% performers the o p Maximum value shows the best result in this case best performing operator call setup time(2.62 S)

2.62s

50% operators are above median value and 50% of operator are below this value

1
3.8s

Low 20% percentile shows that 20% of all operators are on this level or lower.

2 Here you find individual operators

3
5.00s

Minimum Values shows poor performing network in this category . Here the lowest performing operator having call setup time(5.00 s)

Each KPI is then measured on a scale of 0 to 200 on the basis of performance. Value of the Particular KPI is not reported default score is 100. The Score is then weighted with the respective weightages to arrive at an overall Voice or a Data Score.

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Voice & Data KPI weightages


5 KPIs are used to arrive at the Voice Quality Score and 19 KPIs are used to arrive at the Data Quality Score. Following are the details of weightings assigned to different KPIs. These are used for arriving at the final ranking of the operator.

*Coverage Calculation: Coverage = A%*10+B%*8+C%*6+D%*1 10

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Section 2 Management Summary


Overall Voice Quality Score Overall Data Quality Score Voice Quality Score Data Quality Score

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Voice Quality Score


VCQI
172

CST

CSSR
10.0
1

100%

CCSR
100% 99%

MOS

4.01

Coverage
100%

99%
5 3
1 128
97% 1

1 45 3.8 97% 3 6 4 3.6 2 3

4 6 92%
5 3
\

1 2 3

4 5

92%

2
4 94

2 3 1

4.7 3.8
92% 3.4

74%

53

3.2

56
2
2

61%
5 6

Best Operator
1 2 3 4 5 6 Operator Airtel Docomo Vodafone Idea RCOM Tata VCQI 140.29 34.32 84.62 107.79 94.69 56.85 CST 4.58 5.00 4.97 4.74 2.62 2.68

Airtel
CSSR 98.25% 93.51% 96.73% 96.06% 97.60% 93.91% CCSR 98.21% 94.26% 96.24% 97.80% 97.86% 95.76% MOS 3.89 3.21 3.59 3.71 3.28 3.27 Coverage 90.81% 90.62% 90.56% 90.09% 84.44% 74.89%

Retainability,Accessibility Voice quality and coverage

CST= Call Setup Time CSSR= Call Setup Success Rate

CCR= Call Completion Rate

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MOS= Mean Opinion Score

12

Data Quality Score


DCQI
183

GPRS

200

PDP

FTP DL
197

200

FTP UL
196 5

HTTP

200

Email

Ping
199
56

200

153

146

4
3 5 4 1 96 6 117

4
130

56
6 5
133

136
3 1
124

12 3 4 56 100

129

56

100

94

91
1 4

99

95 4 1 2
52

100

1
66 2

55

57 4

2 44
4

1 5

6 41

40

41 2

12

Best Operator Overall


1 2 3 4 5 6 Operator Airtel Docomo Vodafone Idea RCOM Tata DCQI 94 57 125 102 111 114 HTTP 89 32 104 84 119 135 FTP DL 55 0 98 134 47 56 FTP UP 67 41 135 138 176 94 SMS 199 200 199 200 100 100

Vodafone among GSM Operators


MMS 188 149 184 89 100 100 Email 63 59 157 77 142 143 GPRS ATT 120 120 120 120 100 100 PDP 0 0 76 51 100 100 PING 117 64 124 28 179 182

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Section 3 Detailed Voice Analysis


Voice Performance Analysis Coverage Distribution Call Setup Time Call Setup Success Rate
Call Setup Failure Analysis

Call Completion Success Rate


Call Completion Failure Analysis

Accessibility V/s Retainability: Market Comparison Voice Quality: MOS

Airtel MOS Performance


Airtel RxQual

Voice Codec Distribution Handover Analysis

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Voice Performance Analysis


Call Setup Time:
Airtel Is no. 3 with Call Setup time of 4.58s

Call Setup Success Rate:


Airtel No. 1 call setup success Rate 98.25%

Call Completion Success Rate:


Airtel is no. 1 for CCSR 98.21%

Voice Quality:
Airtel Ranked No. 1 for speech quality for with MOS 3.89
Parameter Call Setup Time Accessibility Retainability MOS Best Value 2.62 98.25% 98.21% 3.89 Operator RCOM Airtel Airtel Airtel

Coverage

90.81%
Airtel

Airtel

Best Operator

1 2 3 4 5 6

Operator Airtel Docomo Vodafone Idea RCOM Tata

CST 3 6 5 4 1 2

Accessibility Retainability Voice Quality Coverage 1 1 1 1 6 6 6 2 3 4 3 3 4 3 2 4 2 2 4 5 5 5 5 6

Ranking for Voice KPIs

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15

Coverage Distribution
Coverage was measured with the help of a digital scanner for all the networks.
Operator Airtel 2G Tata Docomo 2G Vodafone 2G Idea 2G RCOM CDMA TATA CDMA % of samples > 85dBm 89.53% 89.67% 89.69% 85% 86.61% 83.38% Coverag e Rate using formula 90.81% 90.62% 90.56% 90.09% 84.44% 74.89% Rank 1 2 3 4 5 6

All the GSM operators have an almost equal coverage. Out of these Airtel is best

Airtel Distribution
Range Samples Percentage <0 to >=-65 29749 69.35% <-65 to >=-75 8961 20.89% <-75 to >=-85 2812 6.56% <-85 to >=-95 1314 3.06% <-95 to >=-105 62 0.14%

400000 350000 300000 250000 200000 150000 100000 50000 0

Coverage RSSI

Tata CDMA Reliance CDMA Idea Vodafone Docomo

Airtel

0 TO 65 65 TO 7575 TO 8585 TO 95 95 TO 105

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Coverage Plot
Airtel has an average GSM coverage footprint across the city.

Coverage Legends -65<=x -75<=x<-65 -85<=x<-75 -95<=x<-85 -110<=x<-95

Samples Percentage 22147 57786 62911 14064 1568 13.97% 36.46% 39.70% 8.87% 0.99%

Need to look on the circled area

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Call Setup Time (CST)


80 70 60 50 40 30 20 10 0 -10 0 1 Airtel Idea 30 25 20 15 10 5 0 3.9 Airtel 4.7 Docomo 4.1 Vodafone 4.08 Idea 14.73 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Vodafone Tata CDMA 27.57 Docomo Reliance CDMA

Call Set up Time (PDF)

Airtel have least call setup time amongst all GSM operators.

CST Avg.
17.53 13.55

22.93 16.13 MIN MAX 4.74 Avg.

4.58

5.00

4.97

2.62

2.68 1.1

1.54

Reliance Tata CDMA CDMA

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Call Setup Success Rate


Call Setup Success Rate is a measure of subscriber experience associated with the access to network resource. It consists of congestion of network or unavailability of network resources.
Operator
Airtel 2G Docomo 2G Vodafone 2G Idea 2G Reliance CDMA Tata CDMA

Call Attempts
479 487 496 418 442 447

Blocked Calls 9 37 17 20 11 26

CSSR
98.25% 93.51% 96.73% 96.06% 97.60% 93.91%

Blocked Rate 1.75% 6.49% 3.27% 3.94% 2.40% 6.09%

Airtel has the best accessibility amongst all Operators with value of 98.25%

Call Setup Success Rate Total Calls Attempts Blocked Call Reasons (Radio Cause) SDCCH Drop SDCCH blocking CM Setup Phase Failure SDCCH Drop, High RxQual Temporary failure

Airtel 2G Docomo 2G Vodafone 2G Idea 2G 479 487 496 418 9 37 17 20

Reliance CDMA 442 11

Tata CDMA 447 26

28

14

17

22

High RxQual Poor Coverage Failed after TCH Assignment/progress Total CSSR

2 1 9 98.25% 37 93.51%

2 1 17 96.73%

1 1

2 2 26 93.91%

20 96.06%

11 97.60%

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Call Completion Success Rate


Call Completion Success Rate is a measure of subscriber experience associated with the continued use of network resources that have been granted. It consists of radio link drops or abnormal network-initiated releases.
Operator Airtel 2G Docomo 2G Vodafone 2G Idea 2G Reliance CDMA Tata CDMA Established 470 450 479 398 431 421 Dropped Calls 9 23 18 9 10 16 CCSR 98.21% 94.26% 96.24% 97.80% 97.86% 95.76% Dropped Rate 1.79% 5.74% 3.76% 2.20% 2.14% 4.24%

Airtel has best retainability.

Call Completion Success Rate Total Calls Established Dropped Call Reasons

Airtel 2G 470 9 5 1

Docomo 2G 450 23 18 2

Vodafone 2G 479 18 17

Idea 2G 398 9 5 2

Reliance CDMA 431 10 7 2

Tata CDMA 421 16 12 2

High RxQual Missing Handover, High RxQual Resource Unavailable High RxQual, FER
Total
CCSR

3 9 98.21%

3 23 94.26%

1 18 96.24%

2 9 97.80%

1 10 97.86%

2 16 95.76%

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Call Failed & Drop Plot


FAILEDCALLS DROPPED CALLS

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Accessibility V/s Retainability: Market Comparison

99% 98% 97% 96% 95% 94% 93% 92% 9 98.25%

37

CSSR
26 17 20 11

40 35 30 25 20 15 93.91% 10 5

99%
98% 97% 96% 95% 98.21% 94% 9 94.26% 23

CCR
18 16 10 97.86% 95.76%

25
20 15 10 5 0

9 96.24% 97.80% Idea

93.51%

96.73%

96.06%

97.60%

93%
92%

91%

Airtel

Docomo Vodafone CCSR CSSR

Idea

Reliance

Tata

Airtel

Docomo Vodafone CCR

Reliance

Tata

NO OF CALL BLOCKS
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NO OF CALL DROPS

Voice Quality: UL & DL MOS

4.5 4 3.5 3 2.5 2 1.5 1 0.5 0

3.89 3.21

3.59

3.71

MOS UL/DL
3.28

3.27

4.50 4.00 3.50 3.00 2.50 2.00 1.50 1.00 0.50 0.00

Airtel is having the best MOS value amongst all operators

3.42 3

3.6 3.82

3.86 3.92

3.89 3.22

3.21 3.35

Airtel

Docomo DL MOS

Vodafone

Idea

UL MOS

Reliance CDMA Avg. MOS

Tata CDMA

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3.81 3.72

Plot DL MOS
MOS Legend Samples Percentage 3.8 < x < 5 29655 24.85% 2.8 < x < 3.8 79418 66.56% 2.2 < x < 2.8 0 0.00% 0 < x < 2.2 10244 8.59%

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Plot RxQualSub
Rx Qual Legend Samples Percentage 7 <= x < 9 4402 2.78% 5 <= x <7 14148 8.94% 0 < =x < 5 139655 88.27%

Need to work on circled areas

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Voice Codec Distribution


80 70 60 50 40 30 20 10 0

CODECS

73.76

26.24

24.12

75.88

64.72

35.28

71.71

Airtel

Docomo
AMR HALF RATE

Vodafone
AMR FULL RATE

Idea

900000 800000 700000 600000 500000 400000 300000 200000 100000 0

800000

TCH FR

700000 600000 500000 400000

TCH HR

300000
200000 100000 0 AMR 4.7 AMR 5.6 AMR 6.7 AMR 7.9 AMR 11.9 AMR 12.2 Airtel Docomo Vodafone Idea AMR 4.7 Airtel AMR 5.6 AMR 6.7 AMR 7.9 AMR 11.9 AMR 12.2 Idea

Docomo

28.29

Vodafone

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Handover Performance

2G HANDOVERS AIRTEL DOCOMO VODAFONE IDEA RELIANCE CDMA TATA CDMA HO ATTEMPTS 1396 1375 1257 1168 675 467 HO SUCCESS 1375 726 1146 1076 645 449 HO FAILURE 22 649 111 92 30 18 HO SUCCESS RATE 98.50% 52.80% 91.17% 92.12% 95.56% 96.15% Avg. HO TIME 0.18 0.17 0.17 0.18 0.16 0.17

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Section 3

Detailed Data Analysis


Data Performance Analysis FTP Performance
FTP Application Throughput Analysis

HTTP Browsing Analysis


HTTP Performance (Airtel)

FTP DL/UL and HTTP Failures Email Performance GPRS Attach and PDP performance Data Access Technology Distribution
EDGE - GPRS Codecs GPRS Timeslot Allocation

Ping Response: Latency Performance KPI Overview Table

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Data Performance Analysis


Test Operator FTP UP (5%) FTP DL (20%) HTTP (30%) Email Sent (5%) Email Retrive(5%) Ping (10%) FTP UP FTP UP FTP DL FTP DL HTTP HTTP Email Email Email Email Ping RTT Success( Through Success( through Success( downloa sent sent retrive Retrive 60%) put(40%) 60%) Put (40%) 60%) d Success( time(40%) Success( time(40%) time(40%) 60%) 60%) 4 4 3 5 4 5 4 5 5 6 4 6 6 4 6 6 6 4 4 6 5 5 3 3 2 3 3 3 1 3 1 3 3 1 5 1 4 5 4 4 6 4 4 6 2 1 4 2 2 2 3 1 2 2 2 5 2 4 1 1 1 2 2 3 1 1 GPRS Attached(5%) PDP Attached(5%) GPRS GPRS PDP PDP Airtel FTP UL performance ranked 4, FTP DL Attach attach context context Success delay(40 success(6 delay(40 Performance rank 3 Rate % 0%) %) Airtel Ranked 4th for FTP UL throughput, no 5 for 1 3 5 4 FTP DL throughput 1 3 5 4 1 3 1 3 Airtel is at 4th for email sent and 5th retrieve 1 3 4 4 performance 5 1 2 1 Ranked 4th for HTTP performance 5 1 2 1 PDP context performance Airtel ranked 5th MMS(5%) SMS(5%) SMS SMS MMS MMS Airtel, Docomo, Vodafone and Idea has comparable success delivery success delivery GPRS Attach performance (60%) time(40%) (60%) time Airtel, Docomo, Vodafone and Idea have same rank (40%) 1 4 1 2 for SMS performance while Vodafone has best MMS 1 1 3 3 delivery time while Docomo is best for SMS delivery 1 3 2 1 time 1 2 6 4 5 5 4 5 5 5 4 5
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1 2 3 4 5 6

Airtel Docomo Vodafone Idea RCOM Tata Test Operator

1 2 3 4 5 6

Airtel Docomo Vodafone Idea RCOM Tata Test Operator

1 2 3 4 5 6

Airtel Docomo Vodafone Idea RCOM Tata

Ranking for Data KPIs

29

FTP Statistics
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

FTP SUCCESS RATE

File transfer is becoming increasingly and legitimately popular as a method of transferring media files (movies and music).
32.69% 76.36% 73.26% 78.68% 49.70% 72.82% 87.32% 93.31% 94.93% 94.64% 0.00% 94.48%

Airtel

Docomo

Vodafone

Idea

Reliance Tata CDMA CDMA

FTP DL SUCCESS RATE

FTP UL SUCCESS RATE

The FTP test is used to test the FTP service availability and to measure the application throughput for file download or file upload. The test is successful when the desired operation (uploading or downloading) has succeeded. Airtel has an average throughput as compared to other GSM providers.

Airtel Docomo Vodafone Idea Reliance CDMA Tata CDMA

72.4 69.1 64.3 35.8 99.8 113.4 70.0 97.8 566.3 232.0 553.6 457.6
0.00 100.00 200.00 FTP UL SUCCESS RATE

FTP THROUGHPUT
FTP UL Throughput FTP DL Throughput

300.00 400.00 500.00 FTP DL SUCCESS RATE

600.00

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HTTP Browsing Analysis


HTTP STATISTICS
38.88 35.17 27.80 33.63

100% 90% 80% 70% 60% 50%

45 40 35 30

19.62

25 17.37 20 15

40%
30%

53.04%

88.41%

89.84%

86.84%

91.04%

93.13%

20% 10% 0%

10 5 0

Airtel

Docomo HTTP SUCCESS RATE

Vodafone

Idea HTTP DL TIME

Reliance CDMA

Tata CDMA

The web browsing quality of experience is generally associated with the time it takes to locate and download a web page within a web browser application. The HTTP Download test was conducted with 8 different websites. The Downloaded Page size was approx 350Kb. HTTP browsing time for above three sites is also high lowering down overall average value.

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HTTP Performance (Airtel)

100% 90% 80% 70%

HTTP BROWSING AIRTEL


86.7

100 90 80 67.9 70

60%
50% 40% 30% 20% 97.5% 10% 0% 24.0 98.7% 98.2% 37.1 24.8 78.0%

61.3 55.3 44.8

60
50 40 30 20

65.0%

90.0%

66.7%

86.1%

10 0

HTTP SUCCESS RATE

HTTP DL TIME

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FTP DL/UL and HTTP Failures


The Plots show the Failure events encountered during FTP Download, FTP upload and HTTP Browsing for Airtel .

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Email Send / Retrieve


120% 100% 80% 60% 40% 68.3% 68.3% 83.2% 83.2% 98.1% 98.1% 85.7% 85.7% 92.0% 92.8% 20% 0% Airtel Docomo Vodafone Reliance Tata CDMA CDMA Email Receive success rate Idea 92.8% 92.8%

EMAIL SEND / RECEIVE RATE

A 100KB email was sent and downloaded via the POP and SMTP protocols. This is a close simulation of Users accessing pull mail from their work IDs using their handphones. Airtel has average email send success rate. Airtel has highest email send delay as compared to other operators.

Email Send success rate

EMAIL SEND/RECEIVE TIME


Airtel 2G Docomo 2G Vodafone 2G Idea 2G Reliance CDMA Tata CDMA 36.4 28.3 31.7 23.3 18.2 20.4 29.3 28.7 8.7 6.3 6.7 10.2 10.00 20.00 Email Send time 30.00 40.00

0.00

Email Retrieve time

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GPRS Attach and PDP Context


120% 100% 80% 18.78 9.55 10 40% 100% 100% 100% 100% 20% 0% Airtel Docomo Vodafone Idea GPRS Attach Success rate Attach Time 5 0 22.55 19.82 20 15 25 100% 98% 96% 94% 92% 3.71 3.25 5.16 8.15 9 8 7 6 5 4 3 2 92% 89% 99% 98% 1 0 Airtel Docomo Vodafone Idea PDP Time PDP Context Activation rate

60%

90%
88% 86% 84%

GPRS STATISTICS

PDP STATISTICS

Airtel has poor average GPRS attach Delay amongst all operators. PDP performance is also poor for Airtel.

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35

EDGE GPRS Codecs


40.00 35.00 30.00 25.00 20.00 15.00 10.00 CS4 CS3 CS2 CS1

GPRS Downlink

40.00 35.00 30.00 25.00 20.00 15.00

GPRS Uplink

CS4 CS3 CS2 CS1

10.00
5.00 0.00

5.00
0.00 Airtel Docomo Vodafone Idea

Airtel

Docomo

Vodafone

Idea

EDGE Downlink
100.00 90.00 80.00 70.00 60.00 50.00 40.00 30.00 20.00 10.00 0.00 Airtel Docomo Vodafone Idea MCS9 MCS8 MCS7 MCS6 MCS5 MCS4 MCS3 MCS2 MCS1 100.00 90.00 80.00 70.00 60.00 50.00 40.00 30.00 20.00 10.00 0.00 Airtel

EDGE Uplink
MCS9 MCS8 MCS7 MCS6 MCS5 MCS4 MCS3 MCS2 Docomo Vodafone Idea

MCS1

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Timeslot Allocation

TS Downlink

TS Uplink

Airtel has got average TS allocation.

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Ping Response: Latency Performance


600 500 400 300 200

Ping RTT (msec)


800 700 600 500 400 300 200 100 0 Airtel 2G Docomo 2G Vodafone 2G >1000 400-600 Idea 2G Reliance Tata CDMA CDMA 600-800 0-200 573

Ping RTT

370

348

Airtel Airtel

Docomo Vodafone Docomo Vodafone

Idea Idea

714

100

Reliance Tata CDMA CDMA Reliance CDMA Tata CDMA

800-1000 200-400

A Latency Test was Conducted with www.google.co.in with 32bytes of data to figure out the round trip time. A Ping Response signifies the average delay it takes to access a particular service.

Airtel has an average ping delay in all GSM Service Providers.


The ping delay response is however not a comprehensive representation of the service access time since it is dependent on factors beyond the GGSN such as the number of hops to the destination and the pipe available

The delay in the RTT can point to: UL/DL TBF allocation algorithm Different Implementation of QoS on the Gn/Gi and giving priority to other traffic than the tunnelled ICMP
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164

153

SMS & MMS Analysis


14 12 10 8 60% 6 4 2 5.5 9.5 5.9 0 40% 20% 11.6 12.3 10.3 7.3 6.2 0% 100%

SMS STATISTICS
100% 100% 100%

120% 100% 80%

35 30 25 20 100%

MMS STATISTICS
96%

120% 100% 80%

72%

60%
15 34% 10 40% 20% 0% Airtel Docomo Vodafone Idea MMS SUCCESS RATE

18.29

22.87

15.97

13.94

Airtel

Docomo

Vodafone
SMS RECEIVE TIME

Idea
SMS SUCCESS RATE

SMS SEND TIME

MMS SEND TIME

MMS RECEIVE TIME

SMS Statistics is comparable whereas MMS performance is best for Airtel.

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29.1

20.59

KPI Overview Table


The attached KPI table gives an overview about the most important performance figures collected during this Benchmarking campaign.

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Section 4 Clusterwise Analysis


City Vs Cluster Standings Cluster wise Summary Voice Cluster wise Snapshot Voice Cluster wise Summary Data Cluster wise Snapshot Data Cluster Analysis
Cluster 1 Cluster 2 Cluster 3 Cluster 4

Cluster 5

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Dehradun CityVs Cluster


VCQI
172

DCQI
183

0 1

4
5

128

top 20% performers internationally


117 1 0 34
2

94

96

international average

53
66

low 20% performers internationally


Meerut 2G

0 1 2 3 4 5

Overall Cl1 Cl2 Cl3 Cl4 Cl5

CL -1 Ishwar Nagar, Kanjar Mohalla, CL-2 Prem Puri , sharda Puri Ph1 CL-3 Beripura, Muftiyan , Islamabad CL-4 Garh Raod, Tejgarhi, Prabhat Nagar CL- 5 Sharma Nagar, Jawahar Nagar.
42
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City vs Cluster Voice Quality Score


VCQI
2 179

CST

10.0

CSSR
2

100% 99%

CCSR
2
5

MOS
100% 99%

2 01

4.20
3 4 5 3.8

Coverage
3 4 1 2 0

100%

4 1 3

0
97%

4 1 3

0
1

3.6 3.4

92%

4
5

128

97%

94
0 1 2 34 5 4.7 3.8 3.2 92%

74%

53
92%

61%

Meerut 2G

VCQI

CST

CSSR

CCR

0 1 2 3 4 5

Overall Cl1 Cl2 Cl3 Cl4 Cl5

140 122 178 118 138 130

4.58 4.64 4.66 4.53 4.56 4.52

98.25% 97.14% 100.00% 97.10% 98.36% 98.67%

98.21% 97.06% 100.00% 97.01% 98.33% 98.65%

MOS (Avg of DL/UL) 3.89 3.87 4.20 3.80 3.84 3.755

Coverage

90.81% 93.22% 92.96% 99.27% 95.23% 73.35%

CST= Call Setup Time CSSR= Call Setup Success Rate

CCR= Call Completion Rate

MOS= Mean Opinion Score

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43

City vs Cluster Data Quality Score


DCQI
183

GPRS

200

PDP

197

FTP DL

200

FTP UL

196

HTTP

200

Email

199

PING

200

153

146
1

1
129

130

133 1
4

136

2 0

5 124

117 1 0 3
2

0 1 2 34 5 100

100

45

96

94 3 1 2

2 1

4
91

99 5
0 3

95

100

66

55

57

5 4

0 3
41

3
2

45 40

2 41
1

52

44

3 0 2 45

Meerut 2G 0 1 2 3 4 5 Overall Cl1 Cl2 Cl3 Cl4 Cl5

DCQI 94 111 89 96 98 100

GPRS 120 120 120 120 120 120

PDP Context 0 120 0 14 0 0

FTP DL 55 71 73 75 43 66

FTP UL 67 75 98 57 51 49

HTTP 89 110 48 92 101 85

Email 63 35 55 84 111 100

Ping RTT 117 152 140 65 102 134


44

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Clusterwise Summary Voice

1
Voice Index Airtel Docomo C1 1 2 3 6 4 5 C2 1 6 4 3 2 5 C3 1 6 3 2 4 5 C4 1 6 3 2 4 5 C5 1 4 5 3 2 6

Vodafone Idea

RCOM TATA

2 3

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Clusterwise Snapshot Voice


100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

CALL SETUP SUCCESS RATE

120% 100% 80% 60% 40% 20% 0%

CALL COMPLETION RATE

Cluster 1 Cluster 2 Cluster 3 Airtel Docomo Vodafone Idea 4.5

Cluster 4 Cluster 5 Reliance Tata CDMA 8 7 6 5 4 3 2 1 0

Cluster 1 Cluster 2 Airtel Docomo Vodafone

Cluster 3 Cluster 4 Cluster 5 Idea Reliance Tata CDMA

4
3.5 3 2.5 2 1.5 1 0.5 0 Cluster1

VOICE QUALITY (MOS)

CALL SETUP TIME

Cluster1 Cluster2 Cluster3 Cluster4 Cluster5 Airtel Idea

Cluster2

Cluster3 Docomo Reliance CDMA

Cluster4 Vodafone Tata CDMA

Cluster5

Airtel

Docomo

Vodafone

Idea

Reliance CDMA

Tata CDMA

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Clusterwise Summary Data

1
Data Index Airtel Docomo C1 4 6 1 3 5 2 C2 5 6 1 4 3 2 C3 5 6 1 4 3 2 C4 5 6 1 3 4 2 C5 3 6 1 5 2 4

Vodafone Idea

4 2

RCOM TATA

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Clusterwise Snapshot: Data


120% 100% 80% 60% 40% 20% 0% Cluster 1 Airtel 70 60 50 40 30 60% 40% 20% Cluster 1 Airtel Cluster 2 Cluster 3 Idea Cluster 4 Reliance Cluster 5 Tata CDMA 0% Cluster 1 Airtel Cluster 2 Cluster 3 Idea Cluster 4 Reliance Cluster 5 Tata CDMA Docomo Vodafone Docomo Cluster 2 Vodafone Cluster 3 Idea Cluster 4 Reliance Cluster 5 Tata CDMA 120% 100% 80%

FTP DL ACCESSIBILITY

900 800 700 600 500 400

FTP DL THROUGHPUT

300
200 100 0 Cluster 1 Cluster 2 Cluster 3 Airtel Docomo Vodafone Idea Cluster 4 Reliance Cluster 5 Tata CDMA

HTTP DOWNLOAD TIME

HTP SUCCESS RATE

20
10 0 Docomo Vodafone

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48

Cluster 1
Best Operator (GSM)
CST CCR

Good
MOS CSSR

Excellent

Focus Area: Coverage and FTP Success Rate FTP DL and UL both are poor in comparison with other operators.

Voice: Airtel Data: Vodafone

Average
Coverag e

Poor
FTP SUCCESS RATE
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

79.03%

82%

96.30%

97%

FTP DL Success Rate

Airtel

Docomo Vodafone

Idea

Reliance Tata CDMA CDMA

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38% 81.82%

0% 92.31%

88.89%

100%

81%

100%

FTP UL Success Rate

Cluster 2
CCR

Best Operator (GSM)


Focus Area: FTP DL Success Rate Average HTTP browsing success rate FTP DL Success Rate is Poor. Voice: Airtel Data: Vodafone
CSSR

Good

CST

Excellent
MOS

Coverag e

Average

Poor

90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

79%

90%

100%

94%

FTP DL SUCCESS RATE

374.73

400

350
300

54%

214.5 137.96 105.16 33%

250 200 150 100

72.04

36.84
0%

50 0 Tata CDMA

Airtel

Docomo

Vodafone

Idea

FTP DL Success Rate

FTP DL Throughput

Reliance CDMA

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Cluster 3
CSSR MOS
Coverag e

Focus Area: FTP UL Success Rate Low FTP Upload success rate

Best Operator (GSM)


Voice: Airtel Data: Vodafone

Good
CST CCR

Excellent

3
Average Poor

100% 90% 80% 70%

FTP UL SUCCESS RATE & THROUGHPUT


873.1

1000 900 800 700

40% 30% 20% 10%

77%

88%

94%

50%

95%

100%

100%

60%

511.33

600
500 400 300 200 100

73.98

84.83

110.11

70.11

0%
Airtel Docomo Vodafone FTP UL Success Rate Reliance CDMA FTP UL Throughput Idea Tata CDMA

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Cluster 4
CST
Cove rage

CSSR

Focus Area: FTP Success Rate (DL/UL) Excellent Poor FTP UL and DL Success rate.

Best Operator (GSM)


Voice: Airtel Data: Vodafone

Good
CCR

MOS

Average

Poor

FTP SUCCESS RATE


100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% FTP DL Succe ss Rate FTP UL Succe ss Rate

74%

84.62%

100.00%

100.00%

75.00%

96.15%

Airtel

Docomo

Vodafone

Idea

Reliance Tata CDMA CDMA

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0% 96.77%

25% 100.00%

0% 0%

Cluster 5
CCR

Focus Area: Coverage and FTP Success Rate


CSSR

Best Operator (GSM)


Voice: Airtel Data: Vodafone

Good
CST MOS

Excellent

Low FTP DL success rate Weak Coverage

5 Average
Coverage

Poor
FTP DL SUCCESS RATE
FTP DL Succes s Rate 79% 89%

100%

90%
80% 70%

60%
50% 70% 40% 30% 20% 75% 86% 92% 86% 10% 0% Airtel Docomo Vodafone Idea Reliance CDMA Tata CDMA 0% 93% 75%

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0.00% 0.00%

FTP UL Succes s Rate

Section 5 Strategic Locations Analysis


Strategic Location: Overview Strategic Location: Voice Analysis Strategic Location: Data Analysis Overall Location 1: Abu Lane Location 2: Roadways Bus Stand Location 3: Begampul Location 4: Shastri Nagar Location 5: Sadar Bazar

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Strategic Location: Overview

Locations

Latitude

Longitude

Abu Lane
Roadways Bus Stand Begampul Shastri Nagar Sadar Bazar

28.996955
28.988847 28.998006 28.953555 28.990762

77.700448
77.701049 77.706027 77.732892 77.696893

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Strategic Location: Data Analysis


Over All Static Data DOCOMO 2G VODAFONE 2G 25 5 20.00% 32.486 25 92.00% 18.572 25 96.00% 34.134 50 100.00% 7.692 12.134 25 2.00% 4.778 25 22 88.00% 113.942 25 100.00% 20.318 25 100.00% 15.284 50 100.00% 7.612 11.324 25 10.00% 10.734

Test FTP DL Access FTP DL Success FTP DL Accessibility FTP DL Mean Data rate(Kbps) Email Send Access Email Send Success % Email Send Delay Email Retrieve Access Email Retrieve Success % Email Retrieve Delay SMS send Access SMS e2e Success % SMS send Delay (sec) Delivery Time (sec) MMS send Access MMS e2e Success % MMS send Delay

Airtel 2G 25 25 100.00% 88.084 25 100.00% 19.786 25 100.00% 13.02 50 100.00% 7.332 7.242 25 76.00% 16.174

IDEA 2G 25 25 100.00% 85.85 25 100.00% 37.884 25 100.00% 22.29 50 100.00% 7.624 7.88 25 54.00% 12.894

Reliance EVDO 15 13 86.67% 110.396 25 96.00% 47.082 25 96.00% 37.544 -

TATA EVDO 25 13 52.00% 339.818 25 874.00% 10.406 25 874.00% 10.784 -

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Location 1: Abu lane


ABU LANE Test FTP DL Acces s FTP DL Succes s FTP DL Acces s i bi l i ty FTP DL Mea n Da ta ra te(Kbps ) Ema i l Send Acces s Ema i l Send Succes s % Ema i l Send Del a y Ema i l Retri eve Acces s Ema i l Retri eve Succes s % Ema i l Retri eve Del a y SMS s end Acces s SMS e2e Succes s % SMS s end Del a y (s ec) Del i very Ti me (s ec) MMS s end Acces s MMS e2e Succes s % MMS s end Del a y Airtel 2G 5 5 100.00% 46.9 5 100.00% 41.44 5 100.00% 28.85 10 100.00% 6.7 7.2 5 80.00% 15.78 DOCOMO 2G 5 0 0.00% 13.21 5 80.00% 21.17 5 80.00% 35.21 10 100.00% 8.4 10.22 5 10.00% 23.89 VODAFONE 2G 5 2 40.00% 144.21 5 100.00% 14.03 5 100.00% 11.75 10 100.00% 7.3 10.21 5 10.00% 18.23 IDEA 2G 5 5 100.00% 98.3 5 100.00% 92.92 5 100.00% 10.6 10 100.00% 6.2 9.3 5 30.00% 11.23 Reliance EvDo 0 0 0.00% 0 5 80.00% 38.38 5 80.00% 21.37 TATA EVDO 5 1 20.00% 1030.48 5 70.00% 3.32 5 70.00% 1.86 -

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Location 2: Roadways Bus Stand


ROADWAYS BUS STAND Test FTP DL Access FTP DL Success FTP DL Accessibility FTP DL Mean Data rate(Kbps) Email Send Access Email Send Success % Email Send Delay Email Retrieve Access Email Retrieve Success % Email Retrieve Delay SMS send Access SMS e2e Success % SMS send Delay (sec) Delivery Time (sec) MMS send Access MMS e2e Success % MMS send Delay Airtel 2G 5 5 100.00% 92.84 5 100.00% 14.82 5 100.00% 9.23 10 100.00% 7.92 9.98 5 80.00% 15.24 DOCOMO 2G 5 1 20.00% 18.12 5 80.00% 16.35 5 100.00% 80.37 10 100.00% 5.5 10.1 5 0.00% 0 VODAFONE 2G 5 5 100.00% 133.34 5 100.00% 34.44 5 100.00% 13.47 10 100.00% 6.8 11 5 20.00% 19.21 IDEA 2G 5 5 100.00% 91.74 5 100.00% 42.65 5 100.00% 43.1 10 100.00% 9.28 9.34 5 100.00% 12.78 Reliance EvDo 0 0 0 0 5 100.00% 82.37 5 100.00% 72.47 TATA EVDO 5 2 40 149.28 5 40 11.13 5 40 4.41 -

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Location 3: Begam Pul


BEGAM PUL Test FTP DL Access FTP DL Success FTP DL Accessibility FTP DL Mean Data rate(Kbps) Email Send Access Email Send Success % Email Send Delay Email Retrieve Access Email Retrieve Success % Email Retrieve Delay SMS send Access SMS e2e Success % SMS send Delay (sec) Delivery Time (sec) MMS send Access MMS e2e Success % MMS send Delay Airtel 2G 5 5 100.00% 94.37 5 100.00% 13.21 5 100.00% 8.98 10 100.00% 8.34 9.93 5 60.00% 13.89 DOCOMO 2G 5 1 20.00% 38.34 5 100.00% 18.93 5 100.00% 30.32 10 100.00% 9.67 11.78 5 0.00% 0 VODAFONE 2G 5 5 100.00% 87.88 5 100.00% 21.78 5 100.00% 18.97 10 100.00% 10.67 13.78 5 0.00% 0 IDEA 2G 5 5 100.00% 73.78 5 100.00% 23.42 5 100.00% 34.78 10 100.00% 4.78 8.34 5 100.00% 18.98 Reliance EvDo 5 3 60% 187.21 5 100.00% 79.63 5 100.00% 65.97 TATA EVDO 5 1 20% 166 5 100% 13.56 5 100% 22.67 -

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Location 4: Shastri Nagar


SHASTRI NAGAR Test FTP DL Access FTP DL Success FTP DL Accessibility FTP DL Mean Data rate(Kbps) Email Send Access Email Send Success % Email Send Delay Email Retrieve Access Email Retrieve Success % Email Retrieve Delay SMS send Access SMS e2e Success % SMS send Delay (sec) Delivery Time (sec) MMS send Access MMS e2e Success % MMS send Delay Airtel 2G DOCOMO 2G VODAFONE 2G IDEA 2G Reliance EvDo TATA EVDO

5 5 100.00% 107.28 5 100.00% 16.72 5 100.00% 9.76 10 100.00% 7.4 3.67 5 100.00% 18.97

5 0 20.00% 0 5 100.00% 16.56 5 100.00% 15.67 10 100.00% 8.67 18.88 5 0.00% 0

5 5 100.00% 125.67 5 100.00% 13.89 5 100.00% 17.98 10 100.00% 4.7 11.22 5 20.00% 16.23

5 5 100.00% 76.34 5 100.00% 19.31 5 100.00% 12.76 10 100.00% 8.66 7.23 5 0.00% 0

5 5 100% 198.54 5 100.00% 18.23 5 100.00% 18.3 -

5 4 80% 156.77 5 100% 11.49 5 100% 18.88 -

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Location 5: Sadar Bazar


SADAR BAZAR Test FTP DL Access FTP DL Success FTP DL Accessibility FTP DL Mean Data rate(Kbps) Email Send Access Email Send Success % Email Send Delay Email Retrieve Access Email Retrieve Success % Email Retrieve Delay SMS send Access SMS e2e Success % SMS send Delay (sec) Delivery Time (sec) MMS send Access MMS e2e Success % MMS send Delay Airtel 2G DOCOMO 2G VODAFONE 2G IDEA 2G Reliance EvDo TATA EVDO

5 5 100.00% 99.03 5 100.00% 12.74 5 100.00% 8.28 10 100.00% 6.3 5.43 5 60.00% 16.99

5 3 60.00% 92.76 5 100.00% 19.85 5 100.00% 9.1 10 100.00% 6.22 9.69 5 0.00% 0

5 5 100.00% 78.61 5 100.00% 17.45 5 100.00% 14.25 10 100.00% 8.59 10.41 5 0.00% 0

5 5 100.00% 89.09 5 100.00% 11.12 5 100.00% 10.21 10 100.00% 9.2 5.19 5 40.00% 21.48

5 5 100% 166.23 5 100.00% 16.8 5 100.00% 9.61 -

5 5 100% 196.56 5 100% 12.53 5 100% 6.1 -

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Section 6
Summary
SWOT Analysis for Airtel Key findings

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SWOT Analysis for Airtel


STRENGHTS Voice Quality Accessibility Retainability
Poor Email success rate as compared to other operators WEAKNESS HTTP browsing success rate is poor as www.zedge.net , www.nokia.com and www.cricinfo.com site was the Coverage most failed sites. FTP FTP DL success Low DL Throughput rate Ping delay Lowest call drop rate

THREATS OPPORTUNITIES
By improving HTTP statistics for few of the sites overall data score can be improved

Coverage improvement Download Throughput

Both Vodafone & Idea can take the lead by improving little coverage & quality and enjoy the facilities ping latency as compared to competitor Lowest of MNP
indicating lowest delay to access data network

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Key Findings
Voice:
Speech Quality: Airtel is leading as per Speech Quality amongst all other operators. Data: GPRS utilization is high on Airtel compared to EDGE with other operators leading to lower FTP download throughput. Key Suggestions: Resource allocation (TS) need to be verified for optimum DATA usage. Coverage & Quality need to be looked upon in main city center (Cluster 5).

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