Achieving an Organisational Evolution through
Change Management
CONNECTED FORUM
Wednesday,13 June 2012
Organisations constantly find themselves undergoing change and moving throughtransitional periods, so it is therefore crucial to know how to actively and effectivelymanage the change process to ensure that all objectives are met and that businesscontinues to function efficiently.In order to see change initiatives through successfully, those responsible forthem need to first identify a strategy that will work for their particular situation andfind the best means of implementing it. Beyond that they must effectively utilisecommunication frameworks and seek to actively engage the organisation anddevelop a culture conducive to change.It is also important to have the leadership of the organisation onside, to helpminimise and negate any barriers to change.This forum will provide practical insights on how to deal with these challenges andwill assist you with:Devising change management strategies that match organisational objectives
Linking communication strategies with change initiatives
Overcoming roadblocks to change and effectively engaging the organisation
Engaging the support of organisational leaders and developing change
championsImplementing new processes during and after change to ensure a smooth
transition
8:30 Registration and refreshments9:00 Chairperson’s opening remarks
Theodora Zourkas,
Independent Organisational DevelopmentExecutive9:15 Making change management an organisational priority
Why organisations need to focus on their ability to manage change,
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from the boardroom down Aligning organisational change management capability to business
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strategy and agilityUnderstanding industry benchmarks and key change measures
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Caroline Perkins, Director,Carbon Group Change Consultants;President and Spokesperson,Change Management Institute
10:00 Implementing a change strategy
Identifying a strategy that will work for your particular situation and
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finding the best means of implementing itEffective strategies for communicating change to individuals, teams
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and the organisation as a wholeEmbedding change in the company processes and culture
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Victor Zalakos,
Change and Communications Consultant10:45 Morning refreshments and networking11:15 Engaging employees in the change process – a Department ofPrimary Industries case study
Demonstrating the need for change
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Changing attitudes, behaviours and culture around change
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Providing training and support to employees
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Stacey Walton,
Manager Organisational Change,Department of Primary Industries (VIC)
12:00 Interactive debate: Dealing effectively with resistance to change
The debaters will each pt forward their arguments about dealing withresistors, and then the floor will be opened to questions from the audience.
The best way to deal with resistance to change
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is to involve theresistors and work with them
Debater: Victoria Keesing, Partner,
PwC Asaia
The best way to deal with resistance to change
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is to ignore theresistors and work around them
Debater: Lorna Treutlein,
Cae Cosa wii Poessioa Sevices
Facilitated by:
Theodora Zourkas,
Idepede Oaisaioa Deveope Eecive
1:00 Networking lunch2:00 Managing change from the top: The role of leadership –an Ausgrid case study
Employee engagement: involving top management in ‘selling’ and
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communicating changeEnforcing change governance: ownership and accountability
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Change champions: vehicles for success
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Communicating responsibly: clear and visible feedback and escalation
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pathsContinuous improvement: what comes after?
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Maree Slater, Executive General Manager- Human Resources,Ausgrid
2:45 Developing a strategic communication roadmap for change – businesscase studies
Incorporating a communication plan in your change strategy
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Devising a communication timeline that coincides with crucial points in
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the change processTargeting communication, including the impact of language
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Rebecca Keith, Senior Change Manager,Specialising in Private &Institutional Banking and Finance
3:30 Afternoon refreshments and networking
4:00 Reviewing and evaluating the change process – a Qantas AirwaysTransformation case study
Examining the dynamics that contribute to the success or failure of
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change and transformation initiatives in your organisationRecording the learnings and making them available for future reference
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Measuring your organisation’s evolution after restructuring
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Johanne Parniczky, Executive Manager Change, WorkplaceTransformation,Qantas Airways
4:45 Chairperson’s closing remarks and end of connected forum