Professional Documents
Culture Documents
Objective
Action: Compare cultures using the 25 aspects listed in the lesson. Conditions: Given student handouts Standards: Compared cultures using the 25 aspects listed in the lesson.
Administrative
There are no safety requirements. The risk assessment level is low. There are no environmental considerations Evaluations Student Checks
The United States is an evil nation corrupted by Hollywood filth which glorifies violence, sex and drugs. Their adulterous leaders support the Zionists and repressive moderate Arab regimes, and dare preach to us about democracy and human rights. Such arrogance.
Military Disaster
Lord Chelmsford
Reenactment of Isandlwana
Zulu Chief
Lord Chelmsford
What is Culture?
Now that we have established why culture should be studied we must understand what culture is. Shirley Teper, an anthropologist, defines culture as a habit system in which truths that have been perpetuated by a group over centuries have permeated the unconscious. Culture is a belief system that ties a society together and gives a perspective on the order of the world (an outlook on life).
Archetype in Action: Think about when your supervisor calls you Come to my office please. As you go in your supervisor tells you Close the door please! How do you feel?
Cultural Sensitivity
By knowing peoples values and beliefs, you can come to expect and predict their behavior. Surface behaviors are influenced by beneath the- surface values and assumptions.
Aspects of Culture
1. 2.
3.
4. 5. 6.
7.
8. 9. 10.
11.
12. 13.
Understanding of the Natural World General World View Religious Beliefs Religious Customs Holiday Customs Values Child raising beliefs Concept of self Social Relationships Work Ethic Concept of Leadership Concept of Personal space Concept of Fairness
Practical Exercise #1
14. 15.
16.
17. 18. 19.
20.
21. 22. 23.
24.
25.
Rules of Social Etiquette Eating Habits Foods Importance of time Notions of Modesty Fashion Facial Expressions Gestures Concept of beauty Paintings Music Literature
02 Religious beliefs (Religious rituals, holiday customs, foods, and eating habits) 04 Importance of Time (work ethic) 06 Values (Child Raising , Leadership, Gestures, and work ethic) 12 Concept of Fairness (self) 13 Social relationships (child raising, leadership, gestures, eating habits, fashion, and personal space) 14 Concept of Modesty (gestures and personal space) 17 Understanding of the Natural World (self, foods) 20 Concept of Beauty (determines Paintings, Literature, Music and Fashion)
Culture is Learned
Everything
Cultures evolve into civilizations Government harness resources and protects from invasion Political stability establishes sound economy Strong economy encourages specialization and invention
System of education indoctrinates new members Understand Culture and become a student of History
Technology - skills or procedures necessary to make or use tools New technologies - emerging technologies have a significant impact on social life Washing Machine Automobile Airplane Internet
Cultural Conditioning
Adult conditioning
Cultural Conditioning
Cultural Awareness
Unconscious
Blissful ignorance Unaware of cultural
Incompetence
Conscious
differences
American Culture
& differences can be compared People from culture sometimes have difficulty seeing their own out of body experience
Americans are diverse Americans share a core set of values & beliefs
Lego Study
American Culture
Frontier Culture
Individualism
Achievement & Success Freedom & Democracy
Egalitarian Informal
Providence
Risk taking Religiosity
Yankee Ingenuity
Science & Technology Efficiency & Practicality
PROTESTANTISM
A strong work ethicwork is intrinsically goodand the notion of predestination, that salvation is apparent through worldly success
The frontier, unlimited resources and opportunity, isolation, sparse population, distance from Europe From religious and economic repression and rigid class system and social stratification Out of the mainstream in home country, dissatisfied with lot in life, willing to take risks, adventuresome
GEOGRAPHY
Practical Exercise #4
Why are you Americans always in such a hurry to get things done?
We often seem this way because of our tendency to use achievements and accomplishments as a measure of a persons worth. Were in a hurry to get things done because its only then that we feel we have proved our worth.
Why dont you Americans show more respect for your seniors and elders?
We respect results, not age or authority. Therefore, unless an elder or a senior also happens to be a superior achiever, there is no automatic respect.
Why do you Americans always think things are going to get better?
We are optimists because we believe the locus of control is in ourselves. Therefore, the only obstacle to things getting better is a personal lack of will or effort, which is eminently fixable.
Individualism is ingrained in
us. Not being used to working together that much, we dont trust team or group recognition.
If things take a long time to do, we can do fewer of them. And when youre counting achievements, more is better.
ETHNOCENTRISM
The point of view that ones own culture is to be preferred to all others.
NEGATIVE ETHNOCENTRISM
Prejudice
Cognitive = believing stereotypes Emotional = feeling toward another person Behavioral = engaging in discrimination repeated & exaggerated continuously reinforced almost impossible to unlearn
Stereotypes
Cultural Awareness
Unconscious Incompetence
Conscious Incompetence
differences
out
Cultural Relativism
To counter our tendency to use our own culture as a tool for judgment, we can practice cultural relativism. Practicing cultural relativism allows us to understand another culture on its own terms. We can analyze how the elements of culture fit together without judgment.
Ethnocentrism Denial
Ethnocentrism Defense
Associated with Unconscious Incompetence Disbelief in cultural differences Think people who behave differently dont know any better Impose their own values on others (UGLY AMERICAN) Not threatened by cultural differences Associated with Conscious Incompetence Recognize differences and not happy about it Threatened by cultural differences & convinced of their own superiority Dont try to impose values but instead prefer to avoid contact Associated with Conscious Incompetence Still believe new culture is inferior, but minimizes differences We may be different on the surface, but deep down we are the same
Ethnocentrism Minimization
Cultural Awareness
Unconscious Conscious
Unconscious
Culturally
differences Conscious effort to adjust behaviors Objectivity key to figuring these people out sensitive New behaviors second nature
Competence
Competence
Cultural
with Conscious Incompetence Recognize and accept cultural differences without judgment Live and let live
Relativism Acceptance
Cultural Universals
Cultural universals - values, norms, or other cultural traits that are found everywhere. Although there are universal human activities, there is no universally accepted way of doing any of them. Humans have no biological imperative that results in one particular form of behavior throughout the world.
PE # 5
Opium
Values differentiate between right and wrong and good and evil Values and beliefs explain the purpose of it all (Philosophical Worldview)
Norms - describe rules of behavior that develop out of a groups values. Sanctions - positive or negative reactions to the ways in which people follow norms.
Mores - norms that are considered essential to our core values. Taboos - norms so strongly ingrained that even the thought of its violation is greeted with revulsion.
Individualist or Collectivist
Psychological & emotional distance One may choose to join groups, but
Individualist characteristics are often associated with men and people in urban Practical Exercise #6 settings.
Collectivist characteristics are often associated with women and people in rural settings.
Answer PE #6
Person A: $5000
Person B: $5000 Person C: $5000
Person D: $5000
Results PE #10
Percentage
not: 96% Percentage of Venezuelans who said they would not: 34%
What do you think accounts for the great difference between Venezuelan and American percentages? Universalism vs. Particularism
Cultural Context
In the eye of the beholder Any behavior observed across the cultural divide, therefore, has to be interpreted in two ways:
the
meaning given to it by the person who does the action, and the meaning given to it by the person who observes the action
Four Kisses
Folkway ? Taboo ?
House
Rain
Concept of Time
Monochromic
Polychromic
Time is the given People are variables The needs of people adjusted to suit demands of time (schedules & deadlines) Time is money One thing at a time Interruptions are an inconvenience Time is tool of people Time is flexible More is available, not less Man~ana Several things done at once Interruptions are a part of life
Different levels of status & access to power Most evident in workplace relations
High Power Distance
Inequality is natural & accepted Those with power emphasize it (elites) No delegation & lack of initiative
Power & status are artificial Deemphasized to minimize differences Delegation and initiative encouraged
PE #15
People respected for personal accomplishments Status is earned Less impressed by titles Using Education is important Status is not permanent (lack of productivity = low status) Status automatic & difficult to lose Can be determined by birth or school attended Acquiring Education important Stickler for titles Status & Face defended fiercely
PE #16
Group paranoia, the unknown is frightening More laws, regulations, policies & procedures Strong tendency toward conformity
More tolerance for differences More curious than frightened of the unknown Life is interesting Risk taking
PE #17
A. What happens to me is my own doing. B. Sometimes I feel I dont have control over the direction my life is taking.
Percentage of Americans who chose A = 89% Percentage of Chinese who chose A = 35%
Internal
Within the individual No limits on what I can do The skys the limit Life is what I do Predetermination There are boundaries that cannot be crossed Life happens to me
External
PE #18
A symbol - something to which people attach meaning and which they use to communicate.
Gestures - involve using ones body to communicate. Language - a system of symbols that can be strung together in an infinite number of ways for the purpose of communicating.
Communication
Integral part of culture More complicated in cross-cultural context
Did
you mean what you said? Was what you said received as you meant?
Misunderstandings and miscommunications most common frustrations in CCC Examine American communication styles and compare
Arabic word for privacy, word for loneliness comes closest Chinese word for four also means death
Indirect / High Context Unconscious understanding required Common in homogenous & collectivist societies
Less reliance on words More reliance on non-verbal communication Manipulation of context used to convey message
Asia, Middle East, Africa People know & understand each other
What is said is not necessarily what is meant Reading between the lines
I mean what I say Less reliance on nonverbal Getting or giving info more important
North America, Europe Less is assumed More independence & emotional distance
PE #19
Practicing Indirectness
Do you think thats a good idea? Are there any other ideas? I like most parts of that idea. Thats an interesting point. Thats another good point
I have a possible suggestion. What do you think about this idea? What do you think of this idea? May I make a suggestion?
embarrasses them. How can you find out what Mr. Cato thinks without directly asking him?)
Does anyone else have any suggestions? Have we heard all opinions?
I have some other figures here. Those figures may be slightly old.
I dont agree.
I would do that like this. Have you tried doing it this way?
Decoding Indirectness
I dont agree with what you said about that project. We dont want to talk about this now. We need to consult with people not in the room before we can decide.
Im something of an expert on this but am too polite to say so. What I think we should do is...
Nonverbal Communication
Verbal & nonverbal Nonverbal accounts for majority of Communication Nonverbal communication is subconscious Four subcategories of nonverbal communication
Gestures
Gestures help identify the context of the conversation (i.e. friendly, confrontational, leader-follower) Observe
Watch for
Hands (open or closed, together or apart) Arms (folded or open) Fingers (curled or strait, pointing?) Whole body (slouching, good posture)
Amount of gesturing Gestures that accompany interruptions (talk to the hand) Gestures that indicate conversation is over (waving) Disagreement (shaking of finger) Displeasure (folded arms) Pattern of eye contact (dominance, intimacy)
Eye Contact
Observe the degree and nature of eye contact in as many of the following situations as possible:
Between two men of the same age: Between two women of the same age: Between an elderly person and a younger person: Between a man and woman: Between a husband and a wife: Between a boss and an employee: Between a student and a teacher: Between a parent and a child: Between strangers passing on the street:
Facial Expressions
Observe what people do with their head, eyes, eyebrows, mouth, nose, chin, or actions taken with the head and the hands.
Frowns Smiles Wrinkling Nostril
Flaring
Observe how close various kinds of people stand to each other and how much and in which parts of the body the following people touch each other: in various settings:
What are the implications of more or less personal space and touching?
In normal conversation, at work, or on the street In line at the post office, bank, cinema, etc. In an elevator, crowded or uncrowded Two men Two women Two children An older and younger person Parent and child A man and woman Husband and wife
Social Relationships
PE #19
Cycles of Adjustment
Initial Adjustment
Frustration Vulnerability & Dependence Homesickness Lack of routine Close bonds formed with other Americans
Culture Shock
The disorientation that people experience when they come into contact with a different culture. Common symptoms of Culture Shock:
Homesickness Boredom Withdrawal Excessive sleep Compulsive eating Compulsive drinking Irritability
Excessive cleanliness Marital stress Family tension and conflict Chauvinistic excesses Stereotyping of host nationals Loss of ability to work effectively Unexplained fits of weeping Physical ailments (psychosomatic illnesses)
Coping Strategies
Learn new ways of doing things; Learn to do things youve never done before; Stop doing things you can no longer do; Adjust to an entirely new set of people; Learn to live and work in an environment where you speak a foreign language; Get used to various new and unusual phenomena; Learn to live without all kinds of familiar phenomena.
Coping Strategies
people over Go and visit someone Telephone someone Go to a movie, cafe, etc. with someone Play a game with someone Participate in a team sport Volunteer my services to a needy cause
Coping Strategies
Read Play cards Listen to music Cook a meal Take a walk Meditate Go to a movie Write in my journal Go to a restaurant or caf Go shopping Exercise Listen to the radio Garden Take some pictures
Coping Strategies
Call home Look at photos Write letters Make a tape to send home Play an instrument Take a ride Solve puzzles Watch birds Practice a craft Take a trip Watch television Watch people Study language Deep breathing
Coping Strategies
This will pass. Its not the end of the world. I came here to experience a challenge. Ive been through worse than this. Its natural to feel down from time to time. No pain; no gain. Its not just me. Things didnt always go well back home either. I have taken on a lot; I should expect to feel overwhelmed from time to time.
Coping Strategies
Talk to children Talk to older people (who have more time and patience!) Go to a cafe and eavesdrop Listen to the radio or TV Join a club or sports team Participate in some other kind of group activity Study a language textbook Do exercises in a language textbook Listen to language tapes Ask a host country informant to tape record key language phrases that I can practice
Sources
modules/top_culture/culture-definition.html
Culture
Matters
Questions ?
The classification of this presentation was UNCLASSIFIED